Is there anyone available to help me use this site. I used to know what I was doing. Now, I click on search it brings up a box that says what's new click it- nothing happens. Down the bottom of the screen I have on green bar lit and an icon of the world sitting behind a wall. I'm getting frustrated. I didn't have any of these issues when I was using the site without having paid for. Now I've paid for and have not received what I'm used to. Someone help me please!!!