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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


Moderators

There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old February 11th, 2009
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Join Date: February 9th, 2009
Posts: 5
lostpuppy8688 is flying high
Default No Internet Connection

I have Vista, downloaded LW 5, firewall says LW is ok to pass. I have uninstall and reinstall multiple times. I've looked through all you recommendation and have done them all. Its still says No Internet Connection in the lower left corner. My internet is working. I have WOW cable modem. Please help
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  #2 (permalink)  
Old February 11th, 2009
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WOW as in Wild Open West cable modem? Is the actual brand a WebSTAR?

Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

Things to try: If LW Will Not Connect (click on the blue link)
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  #3 (permalink)  
Old February 11th, 2009
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lostpuppy8688 is flying high
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Thank you for rreplying so quickly. WOW as in Wide Open West. When I click on the link its says this test worked. I've also have check the other link and done all the suggestion. Thats why I don't understand what is wrong.
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  #4 (permalink)  
Old February 11th, 2009
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Quote:
Originally Posted by lostpuppy8688 View Post
Thank you for rreplying so quickly. WOW as in Wide Open West. When I click on the link its says this test worked. I've also have check the other link and done all the suggestion. Thats why I don't understand what is wrong.
If you have checked the other link, then you know that you need to post your system details.

Remember this??? It was in huge letters in the help thread: System details - help us to help you -> Provide these details when you post!!!
If we don't have your details then we can't help any more.

After you deleted your gnutella.net file, did you also try replacing it with one from the links in the help thread?

After you deleted LW's preferences folder - did you have to go through the setup wizard all over again?

Which port numbers did you try?

Last edited by birdy; February 12th, 2009 at 12:28 AM. Reason: Typos
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  #5 (permalink)  
Old February 12th, 2009
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Join Date: February 12th, 2009
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I am having the same problems... The bottom corner of my limewire says no Internet Connection.. I have Road Runner so i have a modem... Please help... I don't understand wy this is happening and I would appreciate any help.... HELP
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  #6 (permalink)  
Old February 13th, 2009
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See LOTR's advice in post #2. If that doesn't help then post back with your system details... see post #4
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  #7 (permalink)  
Old February 15th, 2009
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Join Date: February 9th, 2009
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lostpuppy8688 is flying high
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1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. - Vista
2. What firewalls you have? Windows firewall
3. How much ram? 138 GB
4. Hard Disk space available? 99.5GB
5. Connection type? (eg: dialup, broadband, cable, etc.) - Cable Wide Open West
6. Modem & router brand name & model numbers? (eg: Linksys WRT54Gv4) Modem Arris TM502G & Route NetGear WGR614 v7
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. _ Click to see Sample image Using LW 5
*It's very important that you tell us whether you're using LW 5*
9. Who is your ISP (Internet Service Provider)? Wide Open West
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No other computers or P2P
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem with experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? I am behind a firewall and do not support a firewall transfer_ click here to see Sample image
If you're using LW5, there's no firewall icon. In LW go tools > advanced tools...there you'll see whether you're behind a firewall or not.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall McAfee
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). United States
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? I've added Microsoft office but LW was working with the new software

I am using manual port 12241 and listening port 6346
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  #8 (permalink)  
Old February 16th, 2009
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Which Java version do you have?

Does your McAfee security not have a firewall included, or do you have the McAfee firewall turned off?

Did you have any trouble with any of the fixes in the help thread? Especially with deleting the gnutella.net file & deleting preferences folder?? Were you able to find the file & folder ok? And after deleting the prefs folder, did you go through LW's setup wizard all over again when you started LW?
Just in case you did have trouble, here's a link to a post with info about how another Vista user found & deleted their gnutella.net file...maybe it'll be easier to do it that way: http://forum.limewire.org/showthread...9401#post19401

Have you tried enabling UPnP within your router (I think it might be turned off by default) & then choosing the UPnP option within LW's tools > options > advanced > super really advanced > firewall page? Click ok in LW's options to save the change.

Do you have a port forwarded within your router setup, or have you just got port forwarding ticked within LW's options? Try changing both LW's listening port & manual port forward to 65000 (they need to be the same number) > ok.

If you have a port forwarded within your router setup, you'll need to forward a new port (65000) to match the port numbers in LW's options Did you have this set up also for your previous version of LW, or have you just set this up since the connection probs started?
Did you make sure to set up a static IP address before port forwarding? You'll need to do that, for port forwarding to work. Did you use these instructions for port forwarding (click on link)? Port Forwarding for the Netgear WGR614v7
There's an orange link within those instructions with info about how to set up a static IP address.

Last edited by birdy; February 16th, 2009 at 02:54 AM. Reason: Adding link with alternative advice for deleting gnutella.net
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  #9 (permalink)  
Old February 16th, 2009
Novicius
 
Join Date: February 16th, 2009
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kasia1029 is flying high
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I had the 4.16.11 version of LW and it worked perfectly well...but then when I went on it yesterday, it would not connect. I thought it was just a glitch so when I tried today, the same thing happened. I uninstalled it and deleted all the LW files, and i installed LW5. It's still not connecting and I checked all my firewall stuff and it's set to allow everything from LW. Any advice would be much appreciated.
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  #10 (permalink)  
Old February 16th, 2009
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Join Date: February 9th, 2009
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lostpuppy8688 is flying high
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Did you have any trouble with any of the fixes in the help thread? Especially with deleting the gnutella.net file & deleting preferences folder?? Were you able to find the file & folder ok? And after deleting the prefs folder, did you go through LW's setup wizard all over again when you started LW?
Just in case you did have trouble, here's a link to a post with info about how another Vista user found & deleted their gnutella.net file...maybe it'll be easier to do it that way: LimeWire Forums - View Single Post - internet connection missing?

This worked (I have turbo charge connection), but I can't download anything.

Last edited by Lord of the Rings; February 16th, 2009 at 07:26 PM. Reason: Fixed up non-working link :)
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