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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


Moderators

There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old May 3rd, 2008
Apprentice
 
Join Date: May 3rd, 2008
Location: Paradise, Newfoundland & Labrador, Canada
Posts: 5
tempusfugit is flying high
Question Turbo Charged Connection

- just a tad confused - some information / commentary would be appreciated -

I've been using LW for a number of months now and have been very pleased with the service that is offered. I'm a music lover and have managed to download in excess of 800 audio files (which I am sharing).

Each time I loaded LW I took note of the LW PRO suggestion and after awhile decided that it would be a good thing to contribute and do a little payback for all the great music that I have acquired.

So, I did just that about a week a go - signed up and paid up for LW PRO.

I didn't notice any difference in the quality of the connection on my first login to LW....but the second time around, I got the 5 "blue" bars and an indication of a "Turbo Charged Connection".

The search results were wickedly fast and it was a big improvement...money well spent.

Since then, I have logged on maybe 25+ times and the connection quality has been very sporadic....sometimes only poor or fair and occasionally good.

Of the 25+ times I have only been turbo connected about 4 or 5 times.....

Currently my connection is staled at "fair".........

Was just wondering if this was normal .....I kinda thought that as a "PRO" user I would benefit from the better connection....

Any information / commentary or advice would be kindly appreciated.

Thanks in advance = Roger

P.S. nothing has changed in my system over the last number of months. My connection is via DSL & my system is high quality with tons of RAM and a lot of storage capacity (more than 150 GB free space on each of 2 drives). MY OS is Windows Media Center with an Intel Core 2 Duo processor.
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  #2 (permalink)  
Old May 4th, 2008
Remoc's Avatar
TexAz
 
Join Date: July 4th, 2006
Location: Sweating in Az.
Posts: 2,906
Remoc has a spectacular aura about
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It May be that your ISP is throttling your bandwidth. Have you noticed it being different times of the day or night when you are able to get a full connection? Are you seeing a Brick Wall over the Blue Globe, which would indicate that you may be having Firewall issues.
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  #3 (permalink)  
Old May 4th, 2008
Novicius
 
Join Date: May 4th, 2008
Posts: 2
sueraw is flying high
Default

I've had the same problem! I thought it was a bit of a con to get you to pay for PRO then not let you connect! Mine only works in the morning which is totally useless! Like you, I'm a music lover and I dont have time to look for music at 7am! Good luck with finding a solution! If you do, maybe let me know...:-)
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  #4 (permalink)  
Old May 4th, 2008
Apprentice
 
Join Date: May 3rd, 2008
Location: Paradise, Newfoundland & Labrador, Canada
Posts: 5
tempusfugit is flying high
Arrow Turbo Charged Connection or NOT

Hey Remoc:

Thanks kindly for the reply and information - much appreciated.

I'll be disappointed if my ISP is throttling my bandwidth - as I'm sure we all are / will be. My provider is ALIANT (out of Newfoundland, Canada) and I guess they're part of the ma Bell network....

I've only been successful in getting the turbo connect on about 4 visits (in a one week period)....as best I can recall one was in the afternoon and another was in the evening...don't recall the other 2.

Currently my connection is only fair - as it was last night when I made the initial post.

When I first activate LW, the brick wall is there....and my shared file count is (initially) at zero....

VERY quickly thereafter (30 seconds or so) my shared file number jumps to the correct 868 and the brick wall disappears....so, it seems to me that it may not be a firewall issue

I'd very much appreciate your continued assistance and suggestions as well as any other members who may have the "knowledge" to help me thru this quandry....I'm a retired senior and know enough about computer to be dangerous

Obviously some other members are having the same problem (see post by sueraw) and if there is a "common" solution it would benefit at least 2 members.

It almost seems to me that the "network" is not recognizing my ISP address as being a PRO user albeit that I do have the yellow / orange colored home page...

I do hope there is a solution to this - ironically, I seem to have had better connections prior to becoming a PRO user.

Thanks again for your kind assistance.

Cheers = Roger

Last edited by Remoc; May 6th, 2008 at 05:43 PM.
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  #5 (permalink)  
Old May 5th, 2008
Apprentice
 
Join Date: May 3rd, 2008
Location: Paradise, Newfoundland & Labrador, Canada
Posts: 5
tempusfugit is flying high
Unhappy Update

Last night (after my post) I logged off and waited about 30 minutes.

Signed on again (8:45 PM my time) and got the turbo connection. I stayed on-line for about 3.5 hours (only 2 uploads and 8 downloads).

Tried it again this morning around 08:30 AM (my time) - only got the poor connection.....

Just tried again (same time as last night)...only getting a poor connection.

My shared files show and the firewall (brick) disappears after about 30 seconds (as before).

Is this the way it will be with the PRO version or is it an anomaly ??

Would appreciate some further help / advice.....TIA.

Cheers = Roger
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  #6 (permalink)  
Old May 5th, 2008
Remoc's Avatar
TexAz
 
Join Date: July 4th, 2006
Location: Sweating in Az.
Posts: 2,906
Remoc has a spectacular aura about
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Hi tempusfugit, It does appear that Aliant may be up to no good. I found this lengthy Interview that I thought you may find interesting. I didn't read it all but it may give you a hint of whats going on. Hope this Helps.

Spark | CBC Radio | What would you ask Bell?
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  #7 (permalink)  
Old May 6th, 2008
Apprentice
 
Join Date: May 3rd, 2008
Location: Paradise, Newfoundland & Labrador, Canada
Posts: 5
tempusfugit is flying high
Arrow Managing Expectations

Remoc:

Thanks for this - like yourself I did not get to the entire piece but certainly "got the drift".

Here's an update from last night and again tonight:

First let me say that when I'm in "turbo" mode, I noticed that I am only connected to 5 "Ultra Peers".....

Last night when I connected I got an "excellent" connection but it was not turbo - and I was connected to about 20 "peers".

Tonight when I connected (about 5 minutes ago) I got a turbo connection - again to 5 UltraPeers.

So, it seems to be a "hit or miss" thing.....

That being said, I must make an observation about "managing expectations" - which I trust that the appropriate LW "PRO" folks will become aware of....

The advertisement or encouragement to become a pro user certainly left me (and I suspect others as well) with the "impression" that it would indeed be faster etc. etc. etc.

I was unaware of any bandwidth throttling issues until I visited this forum.

If that is indeed "part" of the problem with the connection quality, then it would seem appropriate to place some sort of caveat in the PRO encouragement to indicate that the quality may not be up-to-expectations and it is something that is outside the control of the Gnutella folks.....

While that could result in a lesser uptake on the use of PRO, it could be more realistic and off-set the large number of posts in this forum that relate to "connection problems".....

Please don't take me wrong - I'm not dissatisfied - LW has been VERY good for me and allowed me to build an extensive library of music. It is primarily for that reason that I decided to "contribute" by becoming a Pro user.....the added benefits would have been nice...and when they are only forthcoming on a sporadic basis, then one gets into the realm of "managing expectations".....

Hence my suggestion for some form of amendment to the advertisement...

In the meantime, I'll continue to use LW and will take whatever is given to me at any given time.

Thanks again for your help.

Cheers = Roger

Last edited by Remoc; May 6th, 2008 at 05:43 PM.
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  #8 (permalink)  
Old May 6th, 2008
Remoc's Avatar
TexAz
 
Join Date: July 4th, 2006
Location: Sweating in Az.
Posts: 2,906
Remoc has a spectacular aura about
Default

I know you must be disappointed after actually buying Pro thinking you were doing the right thing in donating to the cause, BUT I have learned My Lesson. I will NEVER give another Penny to the good ol' Limewire Boys, because it has become nothing more than a Cash Cow for them. IMO They don't care about the Members or the Program. All you have to do is hang out here for several hours and you will start to see all of the Problems the members are having. IMO all they are concerned with is the Allmighty Dollar. I don't even use LW anymore, but don't let me influence you or anyone in any negative way. This is just the way I feel. I've used LW for over two years and have seen it go straight down the tubes. There are alot of things they could do for the Members and all I've seen them do is ignore the Big issues. BTW, The Helpers here are all unpaid volunteers that have absolutly NO affiliation with LW what so ever. TTYL
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  #9 (permalink)  
Old May 7th, 2008
Apprentice
 
Join Date: May 3rd, 2008
Location: Paradise, Newfoundland & Labrador, Canada
Posts: 5
tempusfugit is flying high
Post

My apologies for the delay in responding.....

Thanks for taking the time again to reply and provide the information - much appreciated.

From other forums in which I participate, I'm aware of the role of "Mods" and, quite frankly, it's "almost" always a "thankless" role to fulfill. Glad you were here to help us "newbies" with some of the cold hard facts of life.

As indicated in my previous post, I'll just have to take whatever is available by way of connection and count my blessing when I get a good one (like tonight)....

I won't bemoan the contribution even if it was a cash grab...I've already got value for my bucks with the music that I've acquired.

I do hope that other "newbies" to LW visit this site and this particular thread to enable them to make informed decisions about the "PRO" version of LW and it's "limitations"....

Cheers to all = Roger
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