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Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you
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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences.

2. Spamming and excessive advertising will not be tolerated.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning.

10. Posts should have descriptive subjects. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick.

12. Signatures may be used as long as they are not offensive or sexually explicit.

13. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old July 7th, 2006
Junior Member
 

Join Date: July 7th, 2006
Posts: 5
djmac is on a distinguished road
Exclamation HELP ME PLEASE Ive deleted files I need for Pro -I'm an idiot (I know)

OK, so I'm completely new at this internet stuff--I just got the =
internet today and paid for the Limewire Pro and got Frostwire (somehow) website services. then, I started getting spyware messages from my internet protection provider and I said OK delete the files and NOW i see I can't access the Limewire Pro or Frostwire services because I deleted stuff that I needed (and that I paid for) and I cannot figure out how to reinstall the program that I just paid for today (but tech support says I'm not a registered paid member--my email address isn't recognised). The message I get from Limewire is below, on frostwire, i justcan't get a connection. I'm awfully sorry, but can you help me so I don't have to go through the hassle of voiding the credit card payment and starting over. This should be fixable (shouldn't it?) but I can't find the site I used to download the original program files and the email I got is also gone!
so please help me get this back as I was really having fun downloading
stuff and now it isn't so much fun.

Thanks. here's the message (I KNOW--I was STUPID--I'm really new at this)
thanks
thanks


LimeWire version 4.12.3
Java version 1.5.0_05 from Sun Microsystems Inc.
Windows XP v. 5.1 on x86
Free/total memory: 3269104/4128768

com.limegroup.gnutella.gui.GUILoader$StartupFailed Exception: invalid
themes.jar
at =
com.limegroup.gnutella.gui.GUILoader.sanityCheck(G UILoader.java:267)
at com.limegroup.gnutella.gui.GUILoader.load(GUILoade r.java:40)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known =
Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.limegroup.gnutella.gui.Main.main(Main.java:44)

STARTUP ERROR!




FILES IN CURRENT DIRECTORY:
C:\Program Files\LimeWire\clink.jar
LAST MODIFIED: 1152273565906
SIZE: 307949

C:\Program Files\LimeWire\commons-httpclient.jar
LAST MODIFIED: 1152273565953
SIZE: 459988

C:\Program Files\LimeWire\commons-logging.jar
LAST MODIFIED: 1152273565984
SIZE: 59154

C:\Program Files\LimeWire\commons-net.jar
LAST MODIFIED: 1152273566015
SIZE: 355370

C:\Program Files\LimeWire\daap.jar
LAST MODIFIED: 1152273566062
SIZE: 388504

C:\Program Files\LimeWire\GenericWindowsUtils.dll
LAST MODIFIED: 1150836607921
SIZE: 12279

C:\Program Files\LimeWire\i18n.jar
LAST MODIFIED: 1152273566078
SIZE: 25678

C:\Program Files\LimeWire\icu4j.jar
LAST MODIFIED: 1152273566125
SIZE: 741440

C:\Program Files\LimeWire\id3v2.jar
LAST MODIFIED: 1152273566156
SIZE: 94430

C:\Program Files\LimeWire\jcraft.jar
LAST MODIFIED: 1152273566187
SIZE: 136693

C:\Program Files\LimeWire\jl011.jar
LAST MODIFIED: 1152273566218
SIZE: 255016

C:\Program Files\LimeWire\jmdns.jar
LAST MODIFIED: 1152273566250
SIZE: 69306

C:\Program Files\LimeWire\LimeWire.exe
LAST MODIFIED: 1150836608968
SIZE: 159744

C:\Program Files\LimeWire\LimeWire.jar
LAST MODIFIED: 1152273565765
SIZE: 7109471

C:\Program Files\LimeWire\LimeWire20.dll
LAST MODIFIED: 1150836608031
SIZE: 40960

C:\Program Files\LimeWire\log4j.jar
LAST MODIFIED: 1152273566312
SIZE: 677952
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  #2 (permalink)  
Old July 7th, 2006
birdy's Avatar
Airhead
 

Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 9,184
birdy is on a distinguished road
Default

djmac,
What site did you go to, to buy Pro? The only official site for downloading LW basic or Pro is www.limewire.com & the official FW site is http://www.frostwire.com/. It sounds like you've been scammed. FW is free. If you bought through a scam site, your email address won't be in the LW Pro database.
If you paid for FrostWire click here, you have been scammed, FW is free
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  #4 (permalink)  
Old July 8th, 2006
Junior Member
 

Join Date: July 7th, 2006
Posts: 5
djmac is on a distinguished road
Thumbs down double-post?

So what? I posted to the Lime Wire and Frost Wire forums. Don't know why you posted on my thread. Are you the forum police? I posted it on each side so I could get as much help as possible. And everyone ELSE has been really helpful and supportive.
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  #5 (permalink)  
Old July 8th, 2006
wondering why's Avatar
You caught my eye
 
Join Date: September 11th, 2005
Location: Brisbane, Australia
Posts: 6,690
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Default

Oops actually he is and I wouldn't go abusing him or anyone else for that matter...
You are suppose to read and follow the forum rules and double posting is a no no.....
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  #6 (permalink)  
Old July 8th, 2006
Junior Member
 

Join Date: July 7th, 2006
Posts: 5
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Default I'm New

Geez. Which part of 'I'm new to the internet' is hard to understand? Sorry. I did make it very clear I was new so I think you are abusing me. CUt me some slack OK? I said I didn't understand. I won't be posting to this site any more anyway; I got the help I needed from some very nice people here. Future emails are going in the trash. Thanks for the help, those of you who did. Bye
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  #7 (permalink)  
Old July 8th, 2006
wondering why's Avatar
You caught my eye
 
Join Date: September 11th, 2005
Location: Brisbane, Australia
Posts: 6,690
wondering why is on a distinguished road
Default

I'm not abusing you, just advising and I know your new, I was just giving you the heads up on the rules.....
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You die for nothing...
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