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General Mac OSX Support For general issues regarding Mac OS X users


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
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Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #11 (permalink)  
Old May 31st, 2009
Disciple
 
Join Date: May 18th, 2009
Posts: 10
seen92 is flying high
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what more do you need?
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  #12 (permalink)  
Old June 1st, 2009
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
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Quote:
Originally Posted by seen92 View Post
what more do you need?
Click on the blue link below & post your answers to those questions here in this thread.
System details - help us to help you -> Provide these details when you post!!!
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  #13 (permalink)  
Old June 1st, 2009
Disciple
 
Join Date: May 18th, 2009
Posts: 10
seen92 is flying high
Default details

Processor. 2.16 Ghz Intel core 2 duo
Memory 1GB MHz DDR2 SDRAM

102 GB

1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.

Mac Osx. Version 10.4.11

2. What firewalls you have?
3. How much ram? Memory 1GB MHz DDR2 SDRAM
4. Hard Disk space available? 102 GB
5. Connection type? (eg: dialup, broadband, cable, etc.)
I'M USING THE AIRPORT (WIRELESS)

6. Modem & router brand name & model numbers? (eg: Linksys WRT54Gv4)
GATEWAY 2701HG-G

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
HOUSE

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. _ Click to see Sample image

LW 4.12.6
JAVA 1.5.0_16


*It's very important that you tell us whether you're using LW 5*
9. Who is your ISP (Internet Service Provider)? BELL CANADA

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It said "YOUR TEST WORKED". IT WAS THE ONLY TEXT.

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
NO.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. NEW PROBLEM. I UPGRADED TO LW 5, MY COMPUTER REQUIRED THE NEWER VERSION OF JAVA, SO I DOWNLOADED LW4 AGAIN AND ENCOUNTERED THIS PROBLEM
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image
If you're using LW5, there's no firewall icon. In LW go tools > advanced tools...there you'll see whether you're behind a firewall or not.
Click on thumbnail to enlarge the image.

YES, THE IMAGE IS THERE.


14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP ENABLED.

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
CANADA
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc?
NO.
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  #14 (permalink)  
Old June 1st, 2009
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 619
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I'm guessing UPnP worked for you previously? Whilst you might have been able to connect with LW 4.12, from memory it did not have a firewall indicator that something was not quite right. Just curious about the combination of airport & router. BTW why use the Gateway if you have the airport?

At least I presume you have LW set as an exception in OSX's firewall, or is it turned off? OSX Firewall settings for Tiger/Leopard

You should make sure you have a fresh gnutella.net file; see 2/3 way down this page: If LW 4 Will Not Connect (click on the blue link)

You could also check this method of excepting LW through your Gateway: Port Forwarding for the 2 Wire 2701HG-G

Since you are set to using UPnP for your airport (which will cause LW to use different ports each time connected), perhaps you should set a wide range of ports for LW to use via the Gateway. eg: 2000 - 65535. And do one rule for each of TCP & one for UDP, or both together if possible.
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