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Old October 29th, 2006
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Default Setup Dialog (Initial Setup)

OS: Windows XP - Professional
Version: LW v4.12.6 (Basic)
Background: Had LW v4.12.6 (Basic) previously installed on my PC and went to open the program yesterday afternoon. After opening the program and having everything look ready to go I proceeded to click on Search > Audio. But, to no avail. All "clickable" buttons were highlighting when I hovered but will not actually click. They'll will look like a normal operating button but when have no action. I scanned with my virus software (ZoneAlarm Suite) and it had found nothing.
After a few, (four), attempts I figured I would Remove the program, reboot and re-install. Now, everything has loaded on to my computer once again... But, when I go to start the program I get the initial setup screen. 'Limewire Setup Dialog' > Choose Language. Again, I encounter the same problem. Hover and clicking on the button seems to have no action behind them so I can't continue setup. It's as if they are "dummy" buttons meant to have no action, but obviously they're supposed to.
Thanks in advance for anyone who has suggestions for me. I'm not computer illiterate and have some reasonable amount of knowlegde so complete laymens is not nessesary. (lol)

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Old October 29th, 2006
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Do these things:

1. Go to Add/Remove programs control panel & remove all versions of java. Then reinstall Java using the "Offline" Java installer which is about 15.6 MB download: Java 1.5 (take the JRE). It's the 1st on the list of actual download links on the 2nd page you get to after selecting the following:
Java Runtime Environment (JRE) 5.0 Update 9
The J2SE Runtime Environment (JRE) allows end-users to run Java applications.

2. Delete your LW preferences folder; Point #3 in Fixes for Limewire (sample image included at bottom of page.)
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Old October 30th, 2006
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I just found out that I can use my keyboard for doing everything, just my mouse won't work.
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Old October 30th, 2006
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Default LW Mouse Disabled

I am not sure where I should post this, so I choose here.

When I load LW, my mouse becomes completely decorative. It will hover and highlight but won't allow me to click anything. Has anyone had this happen or know how I can go about fixing it.

(FYI: I posted a similar thread in Technical Support > Installation but I figured since this isn't an install mishap I would post here.)

Thanks in advance for any suggestions.
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Old October 30th, 2006
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We don't know whether you updated your Java & deleted the preferences folder, as LOTR suggested in your first thread???

See if any links in the post below help
Can't click in Limewire

If not, use the forum search to see if you can find any other old threads.
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Old October 30th, 2006
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I've done both the Java update as well as deleted the '.limewire' folder but to no avail. I can use my keyboard though.
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Old October 30th, 2006
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CNC

You have not said, in either postings, if your mouse is different from the normal (corded, 2 buttoned, thumb-wheeled and ball underneath) mouse. For example, do you have a cordless, an optical mouse or some other specialist variant?

If so, you may have to adjust your mouse settings (if it has any), re-install your mouse driver or you may have found a real incompatibility between LW and your particular mouse.



UK Bob

Last edited by ukbobboy01 : October 30th, 2006 at 04:32 AM.
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Old October 30th, 2006
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AFAIK such issues I've seen in the past were Java related. Do you have a special mouse or any special mouse software or designer mouse or pen mouse, etc. or any special software that supports speech for keyboard, etc. This might be causing a clash. Try disabling them temporarily & see if it makes a difference.
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Old November 1st, 2006
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Quote:
Originally Posted by ukbobboy01
CNC

You have not said, in either postings, if your mouse is different from the normal (corded, 2 buttoned, thumb-wheeled and ball underneath) mouse. For example, do you have a cordless, an optical mouse or some other specialist variant?

If so, you may have to adjust your mouse settings (if it has any), re-install your mouse driver or you may have found a real incompatibility between LW and your particular mouse.



UK Bob
Valid points. It's a Logitech Cordless Optical. Up until last week I had no problems with the mouse or LW.
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Old November 1st, 2006
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Quote:
Originally Posted by Lord of the Rings
AFAIK such issues I've seen in the past were Java related. Do you have a special mouse or any special mouse software or designer mouse or pen mouse, etc. or any special software that supports speech for keyboard, etc. This might be causing a clash. Try disabling them temporarily & see if it makes a difference.
I am using an optical cordless. The curious thing is why after months of uninterupted service would it being this? The other thing is I would disable my cordless keyboard and mouse but I don't have corded ones anymore. (lol. The reason I got cordless was because my previous mouse burnt out.)
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Old November 1st, 2006
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I've been thru both a mouse & keyboard on this computer. Just got a new keyboard a couple of weeks back.

I presume you tried the things I suggested. How about trying step 5 in the link I gave about fixes. ie: changing compatibility mode to either NT or 2000. Try both. This sometimes fixes odd issues for XP users.
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Old November 1st, 2006
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Yeah, I've done everything. Nothing has changed. I've enjoyed Limewire and have had nothing but good things with it, unlike others which I will not name. I like using LW and want to continue using it. I just wish this problem could get fixed.
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Old November 1st, 2006
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Did you managed to reinstall LW? Have you checked "all" other programs & games on your computer to see if anything else is affected with the mouse?
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Old November 1st, 2006
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It's seems to be only Java programs. Opening Java Console has mouse disabled as well.
Reading through the Java support forums, there has been a problem like this before with several other users. But, no way of fixing it. It just stops.
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Old November 1st, 2006
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How about the support site for the mouse? They may have some pointers or feedback about this type of issue. There may even be a firmware upgrade or something. It's obviously happened to other people.
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