Gnutella Forums  

Go Back   Gnutella Forums > Current Gnutella Client Forums > LimeWire+WireShare (Cross-platform) > Technical Support > General Windows Support
Register FAQ The Twelve Commandments Members List Calendar Arcade Find the Best VPN Search Today's Posts Mark Forums Read

General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


Welcome To Gnutella Forums

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content, fun aspects such as the image caption contest and play in the arcade, and access many other special features after your registration and email confirmation. Registration is fast, simple and absolutely free so please, join our community today! (click here) (Note: we use Yandex mail server so make sure yandex is not on your email filter or blocklist.)

If you have any problems with the Gnutella Forum registration process or your Gnutella Forum account login, please contact us (this is not for program use questions.) Your email address must be legitimate and verified before becoming a full member of the forums. Please be sure to disable any spam filters you may have for our website, so that email messages can reach you.
Note: Any other issue with registration, etc., send a Personal Message (PM) to one of the active Administrators: Lord of the Rings or Birdy.

Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

Thank you

If you are a Spammer click here.
This is not a business advertising forum, all member profiles with business advertising will be banned, all their posts removed. Spamming is illegal in many countries of the world. Guests and search engines cannot view member profiles.



           Deutsch?              Español?                  Français?                   Nederlands?
   Hilfe in Deutsch,   Ayuda en español,   Aide en français et LimeWire en françaisHulp in het Nederlands

Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


Moderators

There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old February 28th, 2007
Disciple
 
Join Date: February 24th, 2007
Posts: 15
JulieS is flying high
Default Installing LimeWire.

I recently reformatted my computer and had my LimeWire backed up on another drive. When I opened it after installing it, it wouldn't work so I uninstalled it. Now when I go to either limewire.com or download.com and click in the DOWNLOAD link, I get this message:

The website declined to show this webpage
HTTP 403
Most likely causes:
This website requires you to log in.

What you can try:
Go back to the previous page.


Why is this happening and how do I get to download and reinstall LimeWire?
I even tried the offline installer...
It's frustrating.
Reply With Quote
  #2 (permalink)  
Old March 1st, 2007
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 618
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

Clear the browser cache & history, etc. & try again. Alternatively, use a different browser. BTW I would recommend using the Offline installer.
Reply With Quote
  #3 (permalink)  
Old March 1st, 2007
Disciple
 
Join Date: February 24th, 2007
Posts: 15
JulieS is flying high
Default

I had previously cleaned out the cookies, history, cache and whatever. I'm using IE7, and don't particularly want a new browser because that's what made me have to reformat.
Thanks for the advice.
Reply With Quote
  #4 (permalink)  
Old March 1st, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
Default

JulieS Hi.
Sounds like things have become jumbled.

Follow thease instructions exactly.
So, you need to Go, Start/All Programs/LimeWire n Uninstall all L/W versions.
Do Not Uninstall From Change or Remove Programs.
Re BOOT Your computer NOW.

Now Go to, Start/Search/click on all files n folders/more advanced options/
& make sure, case sensitive, is not ticked. (all other boxes should be ticked)
Now!!, Put limewire in box, (all or part of file name) & click search.
Delete everything found, including Prefetch folder, (I mean everything)
Re BOOT Your computer NOW.

Now! Go to,
START/Set Program Access/Change or Remove Programs,
now completely remove all versions of java.
Re BOOT Your computer NOW.

Now! Use this Link to get JRE 6, Use the off line installer, NOT the (recormended) one,
http://java.sun.com/javase/downloads/index.jsp
When Download is completed.
Disconnect from internet, close ALL apps n reinstall java.

Now!! Use this link to download latest L/W version using the off line installer
http://www.limewire.com/
If you need help, Shout, If it fixed your problem or not, Feedback helps others.
Peace
__________________
mickjapa108
Reply With Quote
  #5 (permalink)  
Old March 1st, 2007
Disciple
 
Join Date: February 24th, 2007
Posts: 15
JulieS is flying high
Default

Hi,

I followed your instructions, and did exactly what you said, and it's still not working.
I've been trying for 3 days to get Java working, and it won't. It won't even let me in to play games or anything, and that same message always comes up whenever I try to download anything. I have my firewall set to allow Java, and the Advance options in Internet Options is clicked on Java.

Reply With Quote
  #6 (permalink)  
Old March 2nd, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
Default

JulieS.
You say!
"I have my firewall set to allow Java, and the Advance options in Internet Options is clicked on Java"
is your firewall set to allow LimeWire ? (java is not L/W)
Peace.
__________________
mickjapa108
Reply With Quote
  #7 (permalink)  
Old March 2nd, 2007
Disciple
 
Join Date: February 24th, 2007
Posts: 15
JulieS is flying high
Default

I can't set my firewall to allow LimeWire because I can't download it due to that error message I posted in the first post.

I'm trying to figure out how to configure my firewall since I don't know if it's done correctly. I think that's why it's not letting me download LimeWire or any other program.
Reply With Quote
  #8 (permalink)  
Old March 2nd, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
Default

System details - help us to help you Please.

Cut n paste these Questions,put your answers in bold text Thank You.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

1. what OS version? (eg: Windows 98, XP,OSX, Vista)
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6. Modem & router brand name & model numbers ?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?
9. Who is your ISP provider (Internet Service Provider) ?
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
14. Have you given full permisions for LimeWire to pass through your Firewall ?
15. XP users, Please state XP firewall on or off.?

These are all contained within the sticky Connection problems? Check here first!
but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.

P.S exactly where did you get your coppy of L/W ?
__________________
Peace.
__________________
mickjapa108
Reply With Quote
  #9 (permalink)  
Old March 2nd, 2007
Disciple
 
Join Date: February 24th, 2007
Posts: 15
JulieS is flying high
Default

I can't answer all questions, since I don't have LimeWire (yet), and I was trying to get it from www.limewire.com and I tried from download.com and I previously had it installed from limewire.com

1. what OS version? (eg: Windows 98, XP,OSX, Vista) XP
2. What firewalls you have ? Zone Alarm Security Suite
3. How much ram ? 240 MB
4. Hard Disk space available ? 30.7 GB left. 40 GB hard drive.
5. Connection type (eg: dialup, broadband, cable, etc.) ? Cable
6. Modem & router brand name & model numbers ? Motorola - not sure of #
7. Where are you trying to connect from (house, appartment complex,
school, student accomodation, work, etc.) ? House
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show
both LW & Java version.? Was trying to get latest LimeWire Basic, got Java SE 6
9. Who is your ISP provider (Internet Service Provider) ? Optusnet www.optusnet.com.au
10. Do this test click here: http://www3.limewire.com:6346/ should say
'Your test worked!. What happens ?
11. Are you sharing the connection with other computers or p2p sharing
programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an
experienced user.? New problem
13. Do you see a brick wall in front of the blue world icon at the
bottom of LW's interface ?
14. Have you given full permisions for LimeWire to pass through your
Firewall ? I did, when I first had it.
15. XP users, Please state XP firewall on or off.? Off

BTW, I never had problems with LimeWire previously with this same computer/set up before, and I used LimeWire for a few years (around 3 or 4).

Thanks for helping.

Last edited by JulieS; March 2nd, 2007 at 08:53 AM.
Reply With Quote
  #10 (permalink)  
Old March 2nd, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
Default

Ok what version L/W was you using when things went wrong ? IT matters
The prefs folders are in diffrent places,depending on what version n How OLD. .limewire or LimeWire so in search type both, one at a time of corse
dont forget the dot on the first one.

Now Go to, Start/Search/click on all files n folders/more advanced options/
& make sure, case sensitive, is not ticked. (all other boxes should be ticked)
Now!!, Put limewire in box, (all or part of file name) & click search.
Delete everything found, including Prefetch folder, (I mean everything)
Re BOOT Your computer NOW.
Use this link to D/L LimeWire, Not download.com
http://www.limewire.com/
Peace.
__________________
mickjapa108
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Need help installing limewire lmstevens Mac OSX 3 July 20th, 2006 12:11 PM
I run latest Limewire but no window opens after installing LimeWire - Help ? jimmyrusso Windows 14 July 12th, 2005 01:00 AM
installing LimeWire blossom Windows 1 May 7th, 2005 08:57 AM
Installing LimeWire js2know General Linux Support 1 January 19th, 2005 05:30 PM
installing limewire 1.5 with jre Unregistered Open Discussion topics 0 July 4th, 2001 07:45 AM


All times are GMT -7. The time now is 05:01 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
SEO by vBSEO 3.6.0 ©2011, Crawlability, Inc.

Copyright © 2020 Gnutella Forums.
All Rights Reserved.