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  #1 (permalink)  
Old October 19th, 2005
Novicius
 
Join Date: October 19th, 2005
Posts: 3
Sigmagraphics is flying high
Default Problems with Limewire Pro

I totally agree with you, I downloaded Limewire and I was really pleased with the results - so much so that I bought the Pro version - since then NOTHING - nada, zilch, I have written to Limewire - no answers! I can't get my money back. I need help to alert other users to not paying for a program that seriously has great problems delivering what it promises - aren't their laws about this? If anyone can inform me of intelligent sites that can help report this misuse to the general public please do so. OK I have lost money but let's stop it now, most people can't afford to waste hard earned cash. By the way before you think I am some load mouthed radical, I am 60 years old, used computers for more years than most of you were born, and work hard for my pennies. Greatfully accept any (non-rude) suggestions.
  #2 (permalink)  
Old October 19th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

Hi, Let's try and sort this out before accusing LW of doing anything underhand I don't work for them, but I do have have complete faith in them.

Which version were you using before?

How much did you pay for pro?

It may just need configuring currectly I use pro and have no problems. I believe it does give better results than the equivalent Basic.

Please also let us know which platform and OS you are using, and exactly what is happenning. can you install Limewire but get no search results ... no downloads, or can you not install it?
__________________
To get Phex Click on the Fox
  #3 (permalink)  
Old October 19th, 2005
Novicius
 
Join Date: October 19th, 2005
Posts: 3
Sigmagraphics is flying high
Default

Thank you Hobo - I got a little hot under the collar - still have not had any replies from LW.
I use a powerbook G4. OS X.
I friend introduced me to LimeWire and I was truly happy with the first downloaded version. It was easy to figure out and I although I have never downloaded even one piece of music before, I soon had a good selection of favouirite songs. I leave the computer on over night as I live in Spain, and obviously have to wait for the USA to wake up as each night I was downloading forty or so songs. Because of this I paid for the Pro Version to say thank you for the prog. Can't remember what I paid but I would think it would be around 20 Euros say 18 dollars.
I downloaded the Pro version and since that day have only downloaded 10 songs. I have cleared my chosen downloads and reselected them. All are popular country western with loads of sources, but I get O Kb download it occasionally goes to 1, but virtually immediately goes back to O. The uploads work very well with apparently do problems.
If it had never worked since the download - I could easily understand that, but it worked ok, however much more slowly.
I have tried opposite button clicking the selected song and finding more sources, re-connecting, etc. it brings movement to the screen but no downloads. I have not download one song for the last week. Some say connecting, some say queued, most say need more sources, even though loads show varying degrees of completion, no donloading is actually happening, which is why I wrote to the company to see if they could help.
i have taken the pro off the machine and run the free download and it worked fine, so I re-installed the pro and hey presto no more downloads. I accept the problem lies with the Pro but I don't know how to correct it.
I am seriously thinking of ditching the Pro and just using the free download which worked fine.
Thank you for your interest.
  #4 (permalink)  
Old October 20th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

The question I aked which I most wanted you to answer, was: which version of Limewire were you using before ... ie the Basic version which I have gathered you have reinstalled. Go to Limewire>about Limewire and it will tell you.

Additionally exactly which OSX? Memory and Processor (All these can be found clicking the Blue Apple>about this Mac

Also which pro version are you having no luck with. I am guessing that it is 4.9.30 or .33 but would be interested if you can confirm.

I use 4.9.29 Limewire pro and I have always had reservations about upgrading hense my interest + which I'd like to help sort out your problem
__________________
To get Phex Click on the Fox
  #5 (permalink)  
Old October 21st, 2005
Novicius
 
Join Date: October 19th, 2005
Posts: 3
Sigmagraphics is flying high
Default

Info as required: OS 10.3.9
Processor 1.33 Ghz
Memory 512 Mb

I purchased LimeWire Pro 4.9.33 on 11th Oct.
I downloaded the Limewire basic a week before but have no note of which version it was.

I do not have any Java problem - which is a known issue with OS 10.3.9

Limewire allow you to re-download Pro version if you have purchased in the last 6 months. I have done this twice after removing previous downloads from my machine.

This morning I decided to try the beta version of the pro - downloaded it and hey presto - no more problems. Everything working fine.

Thank you again for your interest - I would still be wary of LimeWire 4.9.33
  #6 (permalink)  
Old October 21st, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

I'm glad you have solved the problem by installing version 4.9.35. BetaEnjoy!
I didn't even know it was released!
Enjoy!
It is always a good idea to relabel the dmg/download files files of versions you download and keep them safe. Then it is easy to go back to them if you need to, and you will know which is which!
__________________
To get Phex Click on the Fox
 

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