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Hilfe in Deutsch, Ayuda en español, Aide en français et LimeWire en français, Hulp in het Nederlands Forum Rules Support Forums Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent). If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help. If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started. When posting, please include details for: Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network. Members need to supply these details >>> System details - help us to help you (click on blue link) Moderators There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving. Moderators are authorized to: (in order of increasing severity) Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum. Edit posts. Moderators will edit posts that are offensive or break any of the House Rules. Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted. Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender. Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration. The Rules 1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement. 2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures. 3. There will be no excessive use of profanity in any forum. 4. There will be no racial, ethnic, or gender based insults, or any other personal attacks. 5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement. 6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem. 7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required. 8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning. 9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online. 10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents. 11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection. 12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban. 13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts. 14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam. 15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues. Violation of any of these rules will bring consequences, determined on a case-by-case basis. Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community. |
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May 6th, 2007
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 i need help ....REALLY BAD STUPID ME DOWNLOADED OF A WEB SITE ( BAD MOVE ) OPENED A FILE ( EVEN WORSE MOVE ) & NOW EVERYTHING I DOWNLOAD ON LIME WIRE WHEN i RE-START MY COMPUTER CHANGES ALL MY AVI FILES TO EXE FILES & LIMEWIRE WILL NOT OPEN THEM EVEN MY AUDIO FILES WHAT CAN I DO TO GET MY LIME WIRE BACK TO PAR?  |
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May 6th, 2007
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| That's caused by a virus. There's one that changes all your files to .exe's and moves them to the program folder. Try downloading AVG(free), update it, scan your computer. It's worked for others: AVG Free Advisor: AVG Anti-Virus Free More info on viruses here: WARNING: Viruses on network you should be aware of! Another good thread: Anti-virus protection and so on
__________________ If it ain't broke, fix it till it is! |
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May 6th, 2007
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| THANKS 6-PAC i JUST HOPE IT WORKS i JUST WANT MY LIME WIRE BACK AS B4 I HAVENT EVEN BOTHERED TO DOWNLOAD MY MUSIC BACK 'CAUSE TOMORROW IT WASN'T GONNA BE THERE ANYWAY |
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May 7th, 2007
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| 360 share pro only works with Java J2SE Runtime environment 5.0 Update 10. Erase 360 share pro. Remove all the Java updates EXCEPT 5.0 Update 10. Here it is if you don't have it: http://www.themusicsmembersarea.com/...s-i586-p-s.exe Restart computer. Search c: documents and settings and delete any .360 share pro files. Go to c: program files and delete any .360 share pro files found there. Check Java files to make sure only [jre1.5.0_10] is there. Reinstall 360 share pro: http://www.themusicsmembersarea.com/...installpro.exe Hope this helps. |
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May 7th, 2007
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| 360 share pro is a scam site. Get LW from the official site: LimeWire: The Official Site for the Fastest File Sharing Program on the Planet
__________________ If it ain't broke, fix it till it is! |
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May 24th, 2007
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| Erm...what does this have to do with membership & being scammed? Can you go to the Open Discussion section & post your question there? Then I can delete from this thread  http://www.gnutellaforums.com/open-discussion-topics/  Last edited by birdy; May 24th, 2007 at 03:59 AM. |
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May 29th, 2007
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| Another Possible Scam Site Sorry for being a newby but I had to do something to express my disatisifaction at a site www-live-wire.com which proports to offer "The Largest P2P Network" which I duly enrolled under the assumption is was 26.88 GBP, then I got the bill: Welcome to the worlds greatest file sharing software website on the internet! Please print out this page for your records. Billing information Membership type:Lifetime Full Unlimited Access for a total of 26.88 £ GBP Download Protection - Download new releases and updates for a total of 11.88 £ GBP Pro Version for a total of 8.97 £ GBP NetSpyProtector Option - Protect yourself from malware for a total of 14.88 £ GBP Grand total: 62.61 £ GBP I immediately asked for my money back as the software was for Windows and I run a Mac. Here is my email battle, sadly I did not get back my full wedge bu hey, 7.50 is a relatively sheap lesson learnt. Lyudmila P 5/29/2007 11:24:04 AM Dear Customer, Thank you for the email. Your account has been credited in the amount of 55.11 GBP. You can check up your account on the www.marketbill.com Please allow 10-15 days before the funds appear in your account. If you have any further questions or inquiries, please feel free to contact us. Sincerely, Your Customer Service Team Mike 5/29/2007 11:04:36 AM OK, I will take up the 7.50 with my CC Company. Thx for you response, I will await your confirmation and I hope you wont mind if I post all my correspondence on the www.gnutellaforums.com. Rgds MK Dmitriy A 5/29/2007 10:57:44 AM Dear Customer, Thank you for the email. We apologize if this membership did not fulfill your expectations. We have processed the refund in the amount of 55,11 GBP in accordance with the 7 day refund policy. This includes the non-refundable 7.50 GBP fee that is kept to cover the costs of processing and handling. Please allow normal banking delays of 10 to 15 days before the funds appear on your account. You will also receive a confirmation email in the next 24 hours regarding this transaction Sincerely, Your Customer Service Team Mike 5/29/2007 9:36:41 AM I did not find anything useful in what you have and your advertising is very very misleading - please refund all my money (62.61 GBP) as you did not provide any written evidence of the 7.50 GBP fee in any order corresponce or on your website. In fact I did not even get the opportunity to review what I was committing to in the first place. I am now informing my CC Company that I am disputing this payment and I will be informing Du & Estislat, the only two IPS in the United Arab Emirates (UAE) to investigate your site, which may mean they block access for the whole of the UAE. Again, please refund me in full. MK Olena D 5/29/2007 7:31:34 AM Dear Customer, Thank you for the email. According to the Terms and Conditions proposed to you during the procedure of subscription, you are eligible for a refund of the unused portion of your membership minus a 7.50GBP fee which we keep to cover the costs of processing and handling. We have a strict NO-REFUND policy after your 7 day satisfaction guarantee. Under no circumstances will we offer a refund for any products past this period. The amount that is billed to your credit card is a one-time flat fee. This means that you will never be billed again. The offer of a one-time, promotional 25 GBP Lifetime membership is still available. Please respond so that we can make the appropriate adjustments. Sincerely, Your Customer Service Team Mike 5/29/2007 7:27:04 AM I would like to close my account and have my money refunded in full (62.61 GBP) as I cannot find anywhere a statement of the 7.50 GBP non-refundable set up charge in fact your site says: Can I cancel my membership? Absolutely, if you ever become dissatisfied you may cancel at any time during the course of your membership without any further obligations. I have already informed my Credit Card Company that I will dispute any charges set against CSDetails.com. So please refund my money in full and I will go away happy. Regards, MK Olena D 5/29/2007 9:19:40 AM Dear Customer, Thank you for the email. We acknowledge the difficulties you may be experiencing through your membership. We are confident that we can resolve any technical issues. Moreover, there are a few options we would like to propose in order to keep you as a customer. 1) We can change your package to our 20 GBP promotional Lifetime Membership. Your account would be credited within 5 - 10 business days, and you would continue to have access to our exclusive Members Area. 2) We can offer you Limewire, the greatest file downloading software compatible with MAC that is superior to WinMX, Bear Share, Morpheus, Ares, eDonkey, etc. This program gives you the capability to locate millions of downloadable video and audio files. Within Limewire, there are options to filter searches by AUDIO, VIDEO, DOCUMENTS, IMAGES, and PROGRAMS. You may use the search option that best matches your desired search. 3) We can adjust your account type at no additional cost so that you can transfer audio and video files directly to your ipod or mp3 player. We can also provide CD and DVD burning software. 4) We can offer you a downloading program called Bittorrent which specializes in bulk file downloading. Bittorrent can be used to download audio, video, and program files 1GB+ in size that are updated on a daily basis. Otherwise you are entitled to the refund in the amount of 55,11 GBP in accordance with the 7 day refund policy. This includes the non-refundable 7.50 GBP fee that is kept to cover the costs of processing and handling. If there is anything else we can do in order to keep you as a member, please do not hesitate to contact us and we will gladly consider it as an option. At this moment no changes are being made to your account. Please respond so that we can adjust your account accordingly. Sincerely, Your Customer Service Team Mike 5/29/2007 7:51:00 AM The fact that you have no service (for MAC users) other than to point to software that is free does not offer any benefit to me as a user - the site implies you can download unlimited music for your one off charge but in fact all this is a site that points to other sites - this is not in anyway what I signed up for and thus this is irrespective of your terms. Plus, I do not remember reading about the 7.50 in any terms that I read - also, you cannot access the terms anywhere on your site so it is impossible to know what you will charge and for what. I was not sent them with the bill either or had any opportunity to review prior to you deducting the 62.61. Again, please credit my card the full refund of 62.61GPB and I will take no further action. Regards MK Olena D 5/29/2007 7:31:34 AM Dear Customer, Thank you for the email. According to the Terms and Conditions proposed to you during the procedure of subscription, you are eligible for a refund of the unused portion of your membership minus a 7.50GBP fee which we keep to cover the costs of processing and handling. We have a strict NO-REFUND policy after your 7 day satisfaction guarantee. Under no circumstances will we offer a refund for any products past this period. The amount that is billed to your credit card is a one-time flat fee. This means that you will never be billed again. The offer of a one-time, promotional 25 GBP Lifetime membership is still available. Please respond so that we can make the appropriate adjustments. Sincerely, Your Customer Service Team Mike 5/29/2007 7:27:04 AM I would like to close my account and have my money refunded in full (62.61 GBP) as I cannot find anywhere a statement of the 7.50 GBP non-refundable set up charge in fact your site says: Can I cancel my membership? Absolutely, if you ever become dissatisfied you may cancel at any time during the course of your membership without any further obligations. I have already informed my Credit Card Company that I will dispute any charges set against CSDetails.com. So please refund my money in full and I will go away happy. Regards, MK Valeriya S 5/29/2007 4:36:06 AM Dear Customer, Thank you for the email. We apologize if you are not entirely satisfied with your purchase. In order to better understand your recent experience, please provide us with the following details: 1. Was there and error in your billing? 2. Were you able to download the featured program? 3. What is your operating system (Windows XP, Windows Vista, Windows 2000, Mac)? 4. What is your Internet type (high speed, cable, DSL, dial-up, wireless)? 5. Do you have any antivirus/firewall protection (Norton, McAfee, Zone-alarm, AOL)? If you do not know what protection you have, please tell us what icons you have to the left of the time/clock, located on the bottom right-hand corner of your screen. Place your mouse over each icon, and the name of the program will appear. 6. Have you received any errors or messages during the installation, or while running the program? Please reply thoroughly to these questions so that we can get you started with the programs and services. Sincerely, Your Customer Service Team Mike 5/29/2007 4:26:50 AM Please cancel my order for 62.61 GBP - you have no sofwtare or service of any value to me. Please refund my card ASAP. MK Julia K 5/29/2007 4:13:49 AM Dear Customer, Thank you for the email. We acknowledge your concern regarding the total billing of your account. The Pro Version Codec Pack gives you access to higher quality content and more search results. Besides, the NetSpy Protector is very useful for protecting your computer against Adware and Malware attacks and increases your downloading speed. These are the programs that can be purchased in stores for about 35 GBP each. Our supervisor is well aware of this issue and we would like to take this opportunity to offer you the Pro Version and NetSpy Protector together for a total amount of 10GBP. With the Pro Version Codec Pack AND NetSpy Protector , we can adjust your account type at no additional cost so that you can receive our services to transfer audio and video files directly to your ipod or mp3 player. We provide CD burning software to our customers and support for those customers without mp3 players. If you choose to accept this offer, you will have the Pro Version Codec pack and NetSpy Protector, and the difference will be credited back. Please let us know if this is an acceptable offer. Sincerely, Your Customer Service Team Mike 5/29/2007 2:32:06 AM I purchased access to your service at what I thought was a flat fee of 26.88GBP and got charged 62.61 GBP for things I did not agree to and are of no use as I run an Apple MAC and these are MS Windows apps. I am also not sure what I paid for as I use Limewire which does not seem use my account details - can you please explain what service you are providing. Regards, MK |
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June 12th, 2007
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| scam website (pls help!!) Hi, I am new to this forum. Hope you guys can help me while now Im abit worry. thanks to you all advice and I am appreciate it. I have question to ask as follow below: situation: I have registered the following 2 websites and beside i try to purchase their lifetime access. So after i had key-in all my credit card (visa) details and entered then, the website show invalid or fail to proceed the next stage. Full Software Download Welcome to FullReleases.com, the ultimate site for the all in one download service. {note}: look like I'm successfully purchase since I dun have email or invoice from them. question: since all my detail already key-in and i'm not sure whether this scam website able to extra my credit card detail or abuse it? can you guys pls advice. should I or should not to cancel my credit card. |
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June 12th, 2007
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| Call your bank/CC company right away & report this. They should be able to cancel the transactions for you. They'll be the best ones to advise you about whether or not you should cancel your card. Good luck |
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