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-   -   limewire pro update problems HELP ME PLEASE. (https://www.gnutellaforums.com/open-discussion-topics/43561-limewire-pro-update-problems-help-me-please.html)

Beau August 18th, 2005 04:43 AM

limewire pro update problems HELP ME PLEASE.
 
I am having problems with my limewire pro. I have been trying to update to 4.9.23 and it keeps asking me for my email address that I purchased pro with. I have tried all my email addresses and non of them work. I have cancelled 1 of my email addresses and I think It might have been that address. What do I do, How do I get updates. Who do I contact to find out about this situation. Someone HELP ME PLEASE.

Lord of the Rings August 18th, 2005 05:08 AM

You could email service@limewire.com & explain your ordeal. If possible, try to mention approximately the email you had; eg: milly?@hotmail.com & also see if you can find any transaction details from the time you purchased pro. Of course you paid US $18.88 right? If not, then you didn't get your version from the official LW site. http://www.limewire.com/english/content/home.shtml Some people think ahead by bookmarking their personal downld page. If you never had a personal downld page then you should see http://www.gnutellaforums.com/showth...5&pagenumber=1

Beau August 18th, 2005 05:41 AM

Thanks Lord Of The Rings
 
Thanks Mate, Chers for your Help. I have emailed limewire service centre. Hopefully they will be able to help me.
I have got credit card print out of purchase so hopefully I can get it working again.

Thanks once again

Beau

mformel August 18th, 2005 09:28 AM

Hi Beau,

Do you remember the approximate date and price of your purchase?

Thx,
Meghan
LimeWire BizDev

Beau August 18th, 2005 03:15 PM

Limewire Purchase reply to mformel
 
I purchased Limewire Pro on the 19th of January 05 and I paid $18.88 U.S. dollars / $27.52 NZ dollars.
I also have the credit card print out of my purchase.

Thank you for your reply.

et voilą August 18th, 2005 04:12 PM

LW Pro is a 6 months service. You are past that 6 months.

Ciao


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