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-   -   Why is it so hard to give feedback to LimeWire.org? (https://www.gnutellaforums.com/open-discussion-topics/4444-why-so-hard-give-feedback-limewire-org.html)

Unregistered October 11th, 2001 03:03 PM

Why is it so hard to give feedback to LimeWire.org?
 
I tried to post a complaint about redtape
involved in a simple bug report by emailing
the address on the home page of limewire.org
and even that fails as below....

Subject: failure notice
Message-Id: <200110111236.tsbt6i.d3m.37tiub1@thrush>

Hi. This is the qmail-send program at limewire.org.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<feedback@limewire.org>:
unable to find address feedback in project www, domain limewire.org

--- Below this line is a copy of the message.

Date: Thu, 11 Oct 2001 15:37:25 -0400
To: feedback@limewire.org
Subject: Making it TOO HARD to give feedback!

I have a simple bug/feature report to make and your site
requires account setup and login and...WAY too much
bureaucracy that puts out the message that you don't really
want to get feedback.
Supply a simple email address or a simple HTML form for bugs.
Someone is going to have to interpret/analyse/categorize them
anyway so *they* can put it in the protected bug-track program.


Now the feedback: the LimeWire client doesn't allow one to
specify a new name when downloading files with the same
name (but with different content). It only allows you to cancel
the download or overwrite the existing file, but not specify
a new name instead.

afisk October 15th, 2001 02:24 PM

Thank you for posting regarding this issue, and we will look into the problems with using the e-mail links on the limewire.org site.

We have received several complaints regarding the exact behavior you mention, and I was just thinking this morning that a good solution would simply be to automatically rename the new file "cool photo" to "cool phot (2)" and allow the user to rename it later if they wish, but not affecting the original file in any way. We will likely be making this change for LimeWire 1.8.


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