I too have been scammed by Mp3music HQ, I signed up on 11th August and was charged £38.73 approx £20.00 more than I anticipated paying, the automatically charged me for the pro version and additional spyware. Any suggestions as to what my course of action should be? Have sice accessed Frostwire free of charge.

i got caught in the same trap, by http://www.download-it-free.com/limewire/

they also like to call it http://www.themusicsmembersarea.com/

yes, these people list a whole number of FREE downloading clients. however, their trap is a little different.

while they talk about "Lifetime Full & Unlimited Access for only (crossed out)37.95) (crossed out)29.95) - Now Only $23.46!!! (best offer!)", once you've gotten your login, and access their FAQ, you find out that their service is (see below:

I thought these programs were free, why am I asked to pay for them?
The software is free. What we offer is unlimited access to our exclusive members area where you will find over 50 different applications all related to the world of downloading so you can begin downloading the media of your choice now! You also get unlimited access to our specialized support team who will be able to help you 24/7 if you are experiencing any type of problems with the software found in the member's area. To top it all off, you also get online tutorials and all the latest updates for the lifetime of your membership at no additional cost.

of course, their main "Support" link in the navbar goes to http://www.mp3helpdesk.com/contact.asp
and their "Web-chat" is "Coming soon! Enjoy the most interactive support experience available on the net today: Live web-chat!"

pah. more bullsh!t. i've emailed support@mp3helpdesk.com and am waiting for a responce... i'll post any replies here, as well.

Here's the contents of the email I sent to support@mp3helpdesk.com
Here's their first reply.
And here's there second, from Customer Support <support@mp3helpdesk.com>
Hm. Hmmm. Lookie here, at all the common-sense troubleshooting methods they've gone through the trouble to collect and email to me. Funny how they aren't addressing the problem I reported! Rrrr.

I'll be back again, when next they reply to my latest attack, I mean, message.

Quick update, after sending a couple of emails (which were not replied to) I finally took the bull by the horns and rang an 0845 number listed on help site, spoke to a guy called Ryan Smith (who was very helpful) and should be getting a refund via my credit card within 8-10 days. Fingers crossed. Will post again when confirmed. I had also contacted my credit card company desputing the charge, but had not completed the relevant paperwork. Told them of this so perhaps that helped.

Well add me to this list as well. I really feel like an IDIOT. I will take some solice from this experiance,Im glad they didnt clean out my bank account. I will research and find forums like this before I even think about grabbing my wallet. Personally these type of preditors should be locked up because all of us that works hard for what we buy is what makes it sting because they dont do diddly for stealing our money.but I will get them I pulled the site from my history bar and I will make sure they get what they give.
amen to all peeps who work for what they have

Received credit card statement, with full refund! Suffice to say I'm pleased!

Good to hear ladycal. Thanks for letting us know it can be done with a little persistance.

Hiya,
I too am an IDIOT as i fell for it as well, glad i found this site though as i would've probably let things be.
Thanx to you all for your comments as i am now awaiting my refund.
Manderz x

I purchased from Allcoolmusic or also known as my-new-music. I read that I was downloading some mp3shark software and there were all the instructions for it and limewire downloaded. I have problems and I am trying to get tech support from limewire and they say I cant get tech support because I did not buy from the directly. I paid 29.95 for unlimited for life and got the 14.00 movie package free. They say they have a 30 day 100% satisfact. guarantee or money back but they will not answer there phones and wont answer my emials although i know they are getting them because I am getting the read receipts! im getting verry PO'd. I am a little upset with lime wire too because they keep telling me that allmusic sent me what they give free but I have downloaded the PRO version! How di dthat happen? im starting to think that Limewire is in on this and benefiting somehow! How would I get the pro version? And why does Limewire not give these other sites a piece of there mind?????????

yur upset with LW eh...grow up, sheeshus...let's say somebody stole your car, then the person who bought it called you up about how to pop the hood open (you know, the one you dented and have to use a special technique to get it to come up)...wtf would you say?

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So Long and Thanks for All the Files
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No you guys, im not mad at LW. Im po'd that everyone keeps telling me that I dont have the friggin pro version! I DO! I can read. I go under the about tab and right there plain as day, it says LIME WIRE PRO 4.12.6 Im upset because LW can not explain to me how this company can sell THERE pro edition if they are not allowed too! ALLCOOLMUSIC.com can not make up functions inside SOMEONE elses software. If it says PRO right in the about folder than it is. I am going to get it off my puter. Right now. Then I will buy it direct from LW! I just wanted them to tell me if i can still keep all the crap I downloaded or not but no one there will budge. So not mad at LW. I just wish LW would have said they are not allowed to sell our pro version because if they did than more people could have better grounds to go after these F**** for doing what they do. When I download something that says i am downloading mp3shark or whatever it was, that is what should come up. They even said there would be an mp3shark icon on my desktop. I guess i am upset with LW for not going after them. I guess when i see what LW basic has to ofeer than I can better comment because if I do have there pro version, then they are getting ripped off since I didnt buy it from them! Going to unload this now!
Wish me luck! And dont boo hoo me guys, this is the spot to talk about this. thats why I posted! I just wanted others to know that allcoolmusic and my-new-music are NOT trusted sites, I read some where on these boards in a very lengthy post that they were but read in another that on LW is legit for LW software! I am trying to get my money back but these idiots wont respond to me. Thereis no chat feature to chat with them on. just an email no one answers and a phone number that goes to Vmail which i have left 4 messages on so far today! I paid with my debit card so my bank cant do squat till after it posts. So I have to have patience here!

just wanted to say that I did not loose anything by removing the scamware from my computer! PHEW! I did have PRO. I dont have turbo charged speeds or anythibg like i did before. Does not look much diffirent but it is a bit. As soon as I get my refund I can upgrade to pro like I would like.

Hi Everyone!
Well I have been having nothing but trouble with LW and went scouting around for some help and happened upon this thread.
My problem with LW is that in checking with other folks, they got theirs FREE and I had to pay.


Let me back up. I went to a Morpheus site and was willing to pay to download it. So I downloaded what I though was Morpheus and ended up with LW. Now the price was $24.99 I believe and by the time I got done, it ended up being nearly $40. I did not click anywhere that I wanted any additional software, I just got it!

So I figure, ok Dena ya got it see how it works.

I could download music, but no one could get to my shared file, because when I tried to set the options for shared files, the page would not go all the way to the bottom, nor could it be dragged down, for me to click ok!

(I don't mind sharing. I am a sharin' kinda gal!)

So I went to look for some help, as emails went unanswered as did the phone.

I found this forum, and went

I have contacted my credit card company, faxed them all the paperwork, emailed yet again to LW (no answer), and the CC company assured me they would get a complete refund for me.

To be honest, I am now afraid to download the FREE version of LW.

How can I import my music library or save it? I only managed to download about 6 songs from LW so my library is mainly from Morpheus.

This seems like a very nice and helpful site.

LW's email support won't recognise your email address, since you didn't buy Pro from the official site (your email address won't be in the database)

You're far better off getting rid of the scam version & any other extras that came with it - who knows what kind of version you ended up with!

It's a bit hard for us to help if you're using a scam version, it might be complete junk & never work properly. If you do decide to get the official version, make sure to use the offline installer (not the recommended one).
http://www.limewire.com/english/content/download.shtml

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Ugh, I was scammed just hours ago by MP3MusicHQ. I was at Google searching for Lime Wire to DL, and got a site that I assumed was Lime Wire. It gave me some kind of deal like free music downloads for .99 cents a month and I agreed. I put in my credit card information, downloaded some cheap **** excuse for a music system, and was on my way to being scammed. I tried to download some songs, but it wasn't working. I checked my bank account and they had charged me for like 30 bucks, plus 8.99 for some spam blocker I DID NOT sign up for. I then Googled the site because I got suspicious and found like 5 sites saying it was a scam. Let me just say how stupid I felt at that point. I found a few forums and topics with posts about how to call and deal with it and proceeded to do so.

This was one of the funniest phone calls I have ever had. The guy, first of all, sounded like he was sitting on his couch, munching on Doritos, watching Cat Woman. He had to spell out my email address in army lingo three separate times, and then claimed the system was down. I refused to get off the phone and mentioned the word "scam" and the system magically came back up. He then told me they would refund me money but they had to charge me a 9.95 fee. I had read a post on a different forum where they told a guy this, and he mentioned the FBI and they immediately took it back. That worked like a charm. I refused to pay the fee and he said "they" would refund my money. By "they" I am assuming he meant him and his lame **** buddy who make money off screwing people. Long story short, they said I’m getting a full refund in 8-10 business days. He then said "Anything else you would like to B**** about?" I laughed and said no, and hung up.