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| Yesterday I was searching for documents. Some of the results were curious, so I downloaded some. (docs are small and quick to DL.) The files were patient information and medical records. Browse Host yielded the entire contents of her computer. Chat Host did not work. As it turned out, there was a good reason for that. Eventually I was able to talk to her; she is not running Limewire or any other file sharing program. She has no idea how her computer became open to the world. No one else uses her computer. I spent most of the night learning that there are many (Since I found a few in 4 hours.) other computers out there giving the entire world access to their personal files. For example, I found a family in Washington State whose geneology, job applications, and other identity theft information is open to all. Stock trading information. Anything. So all I can think of is virii and worms. What gives? Anybody? |
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| hmm too! He actually said he was able to TALK to her. I assumed by phone, or in person.... we are not told |
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| I erred on the side of brevity. I did not "chat" with her. I was able, through the medical records, to locate the doctor's office for whom she was transcribing. (On reflection, I could have tried to access her personal information to identify and contact her.) I gave them all the information I had as to how I had come to making the phone call. They knew immediately which transcriptionist it was, as I had her initials. I gave them my complete contact information, including phone number. They contacted her and passed along the number (Questionable conduct on my part, perhaps, but I am a former medical transcriptionist and knew that I was talking to a reputable medical facility). She called me this morning. She clearly had no idea how her computer got compromised. (No, P2P, file sharing, downloading music, swapping files, all of that are completely foreign to her.) She did not know what LimeWire was, had no idea what file sharing was, and shares her computer with no one. |
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| I have been using Limewire, off and on, for a few years. I had a few thousand downloads, most of which were lost because I failed to backup the system. [Always do backups or at least duplicate your files to an external drive. Drives are so inexpensive now, we can keep a couple of them and connect one to update periodically, like off-site storage.] I am in hopes that someone can point to an infection. This person is to have an IT visit and analyse her system. I believe that she will turn out to be a live-alone, non-networked (working by modem) person who visited the wrong site and caught a bug. |
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| Amazing. I can only guess "perhaps" it wasn't her that was sharing these files. There might be more than one copy. Yet also, someone might have accessed her computer thru a backdoor - spy program or the like / hacker. Most people wouldn't keep their own personal medical records on their own computer .. or am I misunderstanding here. It sounds like the medical office that was compromised. Be it a doctor/nurse or receptionist, etc.
__________________ Imagination is more important than knowledge. -- Albert Einstein Only two things are infinite, the universe and human stupidity, and I'm not sure about the former. -- Albert Einstein 640 K [of computer memory] ought be enough for anybody. -- Bill Gates (1981) The secret to creativity is knowing how to hide your sources. -- Albert Einstein When facts don't fit the theory, change the facts. -- Albert Einstein Religion keeps the poor from murdering the rich. -- Napoleon Bonaparte The important thing is not to stop questioning. -- Albert Einstein I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones. -- Albert Einstein "A composer is a guy who goes around forcing his will on unsuspecting air molecules, often with the assistance of unsuspecting musicians." -- Frank Zappa "Tobacco is my favorite vegetable." / "May your sh*t come to life and kiss you on the face." / "Scientology, how about that? You hold on to the tin cans and then this guy asks you a bunch of questions, and if you pay enough money you get to join the master race. How's that for a religion?" / "Communism doesn't work because people like to own stuff." / "There are three things that smell of fish. One of them is fish. The other two are growing on you!" / "Jazz is not dead, it just smells funny." / "The creation and destruction of harmonic and 'statistical' tensions is essential to the maintenance of compositional drama. Any composition (or improvisation) which remains consonant and 'regular' throughout is, for me, equivalent to watching a movie with only 'good guys' in it, or eating cottage cheese." / "Remember there's a big difference between kneeling down and bending over." / "The most important thing to do in your life, is to not interfere with somebody else's life." / "Rock journalism is people who can't write, interviewing people who can't talk, in order to provide articles for people who can't read." -- Frank Zappa "The music business is a cruel and shallow trench, a long plastic hallway where thieves and pimps run free and good men die like dogs. There's also a negative side." - Hunter S. Thompson |
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| So This Lady transcribes hand written notes onto her computer, and then E-mails them back to the Doctor's office? ... or might there be a network of transcribers connected to the office? If the second case the whole network could have a security flaw .... I'm really just typing my thoughts out, and I have very little knowledge of internet security, but I suspect Andy that you do. You say "I spent most of the night learning that there are many (Since I found a few in 4 hours.) other computers out there giving the entire world access to their personal files. " I'm not sure it is wise for you divulge your secrets to the world, but It does pass through my mind "How the Hell did he do that?" It's certainly interesting |
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| One thought at a time. I just e-mailed the lady in this case, and asked her if she bought the computer new or used, or did someone give it to her. I explained to her the ramifications of second hand computers, but I hope everyone here is already ahead of me. I urged her to take it to a shop tomorrow and have it analysed. How Medical Transcription works: In this case, she works from home. She might dial into the client's computer and listen to digital recordings, or someone could deliver tapes to her door, or she could be dialing into a tape machine (mighty unlikely, anymore). [I know these things because my daughter does it, I have been trained for it, and I worked at it in an office where our company computers connected to the client's computers.] Her finished product might have been e-mailed, in the past, but it probably is transfered as a file now. The files I found included her stock trading files. The number of files was about right for someone that is not computer intensive and doesn't fill up with music or video. Evidently she is on a dial-up connection, because I can't access at night. Next: I have never done this before yesterday; I'm just a quick study. I will leave it up to the moderator whether or not to leave the following on the forum. I was searching for manuals relating to my military surplus electric generators. The search was for Documents, with certain letters at the beginning of the file. This lady's files her work by the initials of the doctor doing the dictation. When I saw files with dates on them, I got curious and downloaded one. I recognized it, and Browsed Host. I wanted to contact her and alert her, but Chat Host didn't light up; naturally, since she had no knowledge of file sharing. [I am thinking that she has some obscure and obsolete p2p on a 2nd-hand computer - it makes sense.] I hunted down the phone number for the clinic that the op notes came from and called. Telling the operator that I had information on compromised patient files got me put straight through to the right person! Nothing like saying the right thing! The OM (office manager) hardly knows which way to push the buttons, but her assistant got on the speaker phone and, when I read them a few lines of the op notes, I had their full attention! They asked for a copy for verification purposes, and to be able to confront the MT. I e-mailed the file. I gave them this full explanation of how I happened to have the info, my personal phone number, and the name of my transcription employer. [I knew that they were legitimate, and wanted to put them at ease - an any good conman would.] The contacted the MT and she called me this morning. I am satisfied that she knows nothing of p2p by any name or activity. Those of you who have stuck with me through this may now go get a beer. So it's either malware or a used computer, I guess. Now, for the "several more". Search for Documents by any keyword. When you find something that looks personal, Browse Host. Sort by Type and focus on txt and doc. Look for the Chat Host button: If it is greyed out, it might be a case such as I just described - Now, I am just guessing. I reveal this for the same reason the security people tell you to keep your hedges clipped low in front of your windows: So you will know to protect yourselves. I have no idea what her firewall situation is. If she even knows the word, she probably thinks that it is part of the floorboard of the car. And there is no way that I could ask the question without "How the llll can you be so stupid?" coming through my tone of voice. Even though I have no idea how to prevent this from happening to me. |
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| There had to be a gnutella client running on her computer: the client responded to search queries and to the browse host command, and returned results. Those command were sent and returned in language only a gnutella servent would understand. Sorry. I hope she doesn't lose her job over your report. |
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What is frightening is the number of other personal computers that are wide open. Where hers was evidently not a matter of her not setting the program up properly (if she did, indeed, not even know that it was there), the others that I found were doing file swapping and simply were not set up safely. |
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| I'm sorry if this sounds rude but Andy what you are doing is no different than a hacker. Im sorry but I have a hard time believing this story. You have no right browsing personal computer data, study or not, yeah right. sorry but you are not FBI. You are snooping in others people's computers. I suggest you be careful with what you're doing or someone might file charges against you for privacy invasion, strange as it may sound. Right now, you could be considered a wannabe hacker. Yeah, you can browse hosts, thats no secret but to open personal doc files or go snooping in other folders is another matter. and, get your story straight on how you managed to contact this person or people. Because, Im really having a hard time swallowing any of it. (sorry felt it needed to be said) Last edited by Sphinx : October 12th, 2005 at 01:07 AM. |
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| I agree with both of you. I would not have gone into so much detail, except to convince the skeptics that this person and her computer were, indeed, not running (knowingly, at least) any form of file sharing software. I was, and am still, looking for an explanation other than the used computer scenario. As to snooping, it could be argued (if not convincingly) that the files are meant to be open to the world, if they are accessible to Browse Host. If my intent were simply to snoop, I would have been doing that, rather than trying to convince all and sundry to be more careful with which files you are sharing. Do I ring more true, now? |
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| [quote]Originally posted by Sphinx [b]Im calling you on this. Computers ARE NOT wide open to the world, unless, said computer is run by an idiot that doesnt know any better. " Sphinx, I agree with everything you said. I have no right to snoop. If I really feel that the files are accessible by mistake, I should stay out of them; and indeed, that is what I am doing. That is why I am here, trying to reach people who can help get the word out. I hope you are right. But this is fact: I clicked Browse Host. It yielded all of the files on the Host computer. The owner of the Host computer was unaware of the presense of a file sharing program. If Browse Host yields results, based on what you said, the files were deliberately offered to all comers to read or use as the reader sees fit. But based on what I have observed and reported here, the files are not supposed to be open and neither I nor anyone else, no matter how well-intentioned, should open any of them even in an attempt to contact and warn the owner. So again: That is why I am here, trying to reach people who can help get the word out. I just talked, again, with the owner of the machine in question. She said that it is a new computer. That kills the idea of its having file sharing software left over from a previous owner. So back to my first question: How can this happen, and how can it be prevented? Argument, in the sense of debating the issues, is welcome. Asking why I am involved in this is reasonable, as none of you have ever heard of me. Expressing doubts as to my credibility or honesty or intentions is fair. Once. One shot each but, once answered, aspersions will not be responded to. I am running LW 4.9.33 Pro, having just upgraded. I don't know what the previous version was, but it was 4.x pro. Please, no more "It can't happen." It did. Now, how?? "Andy" |
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