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Open Discussion topics Discuss the time of day, whatever you want to. This is the hangout area. If you have LimeWire problems, post them here too.


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  #1 (permalink)  
Old January 28th, 2006
Disciple
 
Join Date: January 28th, 2006
Posts: 10
ltripley is flying high
Question Pro help is VERY lacking! What NOW?

I’ve encountered a huge problem that doesn’t seem to be covered ANYWHERE on the Limewire page!

About a 2 years ago, I BOUGHT Limewire Pro!

I have since moved and though I still have the software, I’m receiving an error during installation that says: An error occurred while downloading the file http.installengine.com/cert02/isengine/isscript.msi

I bought this software and now I can’t use it???????????

I don’t remember what email address I was using that long ago. I was sure it was ltripley@earthlink.net but I’m getting an error using that one so I don’t have a clue.

What am I supposed to do???? I can’t even reach Limewire support for Pro!!!!!!!! Can't email them.... NOTHING!


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  #2 (permalink)  
Old January 28th, 2006
On Holiday
 
Join Date: August 7th, 2005
Posts: 971
Sphinx is flying high
Default

Some basic questions: WHERE DID YOU GET Pro? Second, did you keep renewing the fee after the free six months is up? What did you pay for Pro?
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  #3 (permalink)  
Old January 28th, 2006
Disciple
 
Join Date: January 28th, 2006
Posts: 10
ltripley is flying high
Default

I bought Pro from Limewire.com
I don't remember what I paid for it.

The deal was NOT that in order to continue using the bought software, I would have to keep paying for it.

The deal was to buy Pro so you'll get these extra features (including 6 mos of updates and support) which was irrelavent to me.
I bought the software so I could use it whenever I wanted to without ever having to download and install it again!

I inserted the CD and went to install, only it won't install. I get an error about some file that can't be downloaded due to the ftp site not even existing anymore.

So...
I come to the limewire.com site and attempt to get MY software working again only I can't.... they don't recognize my email address anymore.

Do they have previsions for people in my case? Not that I've seen!

How much did I pay for it?
I don't remember... if I am ever able to reach the fine folks at Limewire that took my money, I'll ask them.
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  #4 (permalink)  
Old January 28th, 2006
Disciple
 
Join Date: January 28th, 2006
Posts: 10
ltripley is flying high
Default

The original message was received at Sat, 28 Jan 2006 18:19:37 -0500 from mxip01a.cluster1.charter.net []

----- The following addresses had permanent fatal errors ----- <info@limewire.com>
(reason: 550 5.1.1 <info@limewire.com>... User unknown)

----- Transcript of session follows ----- ... while talking to cyrus.limewire.com.:
>>> DATA
<<< 550 5.1.1 <info@limewire.com>... User unknown 550 5.1.1 <info@limewire.com>... User unknown <<< 503 5.0.0 Need RCPT (recipient)


They can't even be reached by email
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