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November 8th, 2006
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 Will limewire.com ever respond to my support e-mails? I'm just wondering if anyone has recently e-mailed limewire.com with questions and received a reply. I sent two e-mails in October via the contact page on their website, and on October 30 I e-mailed my questions to service@limewire.com (also found on their website) and to date no replies. When I used the online form on October 17 & 22, I got an auto-response stating "The LimeWire Tech Support Team has received a copy of this email. Soon you will get a response on this Issue." I did not get an auto-response when I e-mailed service@limewire.com. Could someone from Limewire define soon please? Also, I find it frustrating that although I paid the $18.88 fee for the Pro version, there isn't even a phone number to call for any kind of support. That is really not good business in my books, but I should have done my research before paying, so I deserve what I got.
__________________ Don't sweat the petty things, and don't pet the sweaty things! - George Carlin  |
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November 8th, 2006
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| well...since you haven't stated what the basic context of the emails was, we cannot theorize as to why you are being ignored...
__________________  So Long and Thanks for All the Files _____________________________________________ Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) Allstate, Farmers & State Farm are overextended and their 'coverage' is worthless...a true waste of your money Read This |
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November 8th, 2006
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I didn't think my post was that difficult to understand...
__________________ Don't sweat the petty things, and don't pet the sweaty things! - George Carlin |
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November 8th, 2006
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Take care...
__________________ Don't sweat the petty things, and don't pet the sweaty things! - George Carlin |
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November 8th, 2006
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| They have a limited support staff & with hundreds if not thousands of emails daily, they 1st need to find which are the real pro users amongst all of those. There's only 2-3 support staff afaik. |
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November 8th, 2006
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anyways, you might try pming either zab or limenathan via this forum....
__________________ So Long and Thanks for All the Files _____________________________________________ Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) Allstate, Farmers & State Farm are overextended and their 'coverage' is worthless...a true waste of your money Read This |
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November 8th, 2006
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__________________ Don't sweat the petty things, and don't pet the sweaty things! - George Carlin |
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November 8th, 2006
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__________________ Don't sweat the petty things, and don't pet the sweaty things! - George Carlin |
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November 8th, 2006
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November 8th, 2006
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__________________ Don't sweat the petty things, and don't pet the sweaty things! - George Carlin |
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November 9th, 2006
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| I guess it also depends upon how you ask the question(s) to support. eg: If a user asked, specifically, for warez, if they are extremely rude, incomprehensible, or writes something to the effect of "it doesn't work," they will most likely not get a response. Support probably try to answer every email that they can, but also need the users to help as well. Just as we do on this forum such as here System details - help us to help you (click on link) (which is specified in the forum rules!!!) So if a reply is slow perhaps one of the above reasons is why. Just a guess.  So you know what you probably need to do to get a speedy response!  Forum Rules (click here) Last edited by Lord of the Rings : November 9th, 2006 at 01:38 PM. |
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