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Open Discussion topics Discuss the time of day, whatever you want to. This is the hangout area. If you have LimeWire problems, post them here too.


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  #16 (permalink)  
Old November 19th, 2006
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Quote:
Originally Posted by razzag
doesnt anyone have an email of a sales department ? or tech support ?
NO !

Quote:
Originally Posted by Peerless
be aware this forum is not run by LW, nor are the people who do the 'work' here on their payroll...
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  #17 (permalink)  
Old November 19th, 2006
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Default Re:

when u provide a bussiness solution ! u need to provide support im not looking for any world, but im excpecting support from LimeWire cause its the bussiness and im the client ! and it failed me ! so who am i to go to ? to napster.com find the solution ?

and one other thing, thanks for the help and all, but id love to see u guys in the same situation and well see what will happen then

would u excpect them to jump to the canons ?
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  #18 (permalink)  
Old November 19th, 2006
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Quote:
Originally Posted by razzag
doesnt anyone have an email of a sales department ? or tech support ?
NO..as noted, we are not employees of LimeWire, get it?

this is the GnutellaForums which 'supports' use of Gnutella clients...of which LimeWire is only 1...we are not here to deal with issues such as yours..

while I truly feel for you, I refuse to bow down to your bad attitude...be glad that volunteers such as us exist...we freely offer advice/solutions on how to configure clients for proper use and such...

take a deep breath, and put yourself in our shoes...

pulease save your angst for the appropriate parties, and also realize they have weekends off (i.e. you will have to wait until at least tomorrow for a response from any LW employee)

and you of course have the option to cancel the transaction via your credit card company...

since you are in such a bad state re: LimeWire I suggest you read the following thread, download BSb25 and the BearStart utility and use them...I'm sure you will be pleased with your results....

The Ultimate Gnutella Client

take the time to read the whole thread, as there are instructions as how to use b25 correctly
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  #19 (permalink)  
Old November 19th, 2006
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Default Re:

How did i get here ? FROM THE OFFICIAL LIME WIRE WEBSITE !

you offered the support i took it, im not angry at u or giving you attitude im angry at the way limewire supports.

so dont get sensitive !!

i dont even know you .. but since i was linked to this site by limewire what i to do ?!

THANKS FOR THE SUPPORT I GOT HERE !! seriously amaizing of you ! wooohoooo man !! wooohooo !!
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  #20 (permalink)  
Old November 19th, 2006
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Quote:
Originally Posted by razzag
but since i was linked to this site by limewire what i to do ?!
well..unfortunately the only thing you can do is PM zab...as noted, we don't support billing problems...that's out of our ballpark...

the support mentioned at LW.com is for usage issues...

and of course the final solution might be to get a total refund, and start using BearShareb25 that's linked to above
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So Long and Thanks for All the Files
_____________________________________________

Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) and enjoy the 6% increase in your rates you are about to receive from Allstate, Farmers & State Farm for most likely reduced coverage...Read This
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  #21 (permalink)  
Old November 19th, 2006
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@Peerless

....TMOTM.....!?!
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  #22 (permalink)  
Old November 19th, 2006
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nah....just a p!ssed off customer...its your turn to put yourself in someone elses shoes :wink:
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So Long and Thanks for All the Files
_____________________________________________

Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) and enjoy the 6% increase in your rates you are about to receive from Allstate, Farmers & State Farm for most likely reduced coverage...Read This
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  #23 (permalink)  
Old November 28th, 2006
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Default Billed twice on a declined notification

Hello,
I have the exact same problem. On November 20 th I tried to upgrade my basic account to Limewire pro and got a payment declined notification thinking that I might have missed something I proceeded with the transaction one more time and got the same transaction declined notification. Subsequently I called my bank to find out whether there was any problem with my card, only to find out that, the transactions were completed on both attempts. Now for the past week I have been trying to contact someone/anyone at limewire but there is no email addres or telephone number for support and my email address is not appearing as approved email so I am not even being able to access the pro support forum. I am really surprised by such a poor level of service.
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  #24 (permalink)  
Old November 29th, 2006
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Use the link in my post No. 8 of this thread to send a PM explaining your problem...
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