I've found the xvid.axfile, but I'm not sure which programme I need to open it with. When I try to open it it asks to select a programme or search on the web. Searching on the web opens up this: http://shell.windows.com/fileassoc/0...dir.asp?Ext=ax

But that's just a blank page.

Ctrl & C doesn't work either. It won't let me highlight anything in the error report.

Perhaps all you need is an updated XviD codec: Nic's Binary - XviD_Install.exe - NEW

Hmmm, try what Aaron has suggested, that could be the solution...
Please keep posting back and letting us know..
We will fix this...

I've installed the new codec and I still get the error message. Is there anything else I need to do once I've installed the codec?

Ok...Try removing Santa and all traces of it off your computer and then download it again http://www.dvdsanta.com
We will see if that makes a difference now...

No such luck! I uninstalled, restarted and installed it again but still got the error message.

I'd be happy to use remote assistance, if anyone is willing and thinks they might be able to get more of an idea of what's wrong.

Ok what happens when you put an old file in - one that you have already burnt successfully, does the error still come up..

Check that .avi file with this thing: video-fixer

The last file that I burnt is being encoded. Well, it's still going. When I try to burn the file that I want, the error report usually pops up after about 10 secs, but the old file has been going for about 3 min without any glitches.

I've just tried the Video Fixer. Can't check it without registering, but clicked to fix it and then tried Santa again. Still get the error...

Unless, do I need to restart before any changes come into effect?

I really think its the file if the video fixer doesn't fix it get rid of it...
BTW Aaron I've bookmarked that site, it will come in handy...
Look for another one on LW instead...
By the sounds of it something goes wrong in the conversion process and when it goes to burn it crashes Santa...

Looks like it must be. I'll download another one and see how I get on.

Cheers for all your help, much appreciated

Hey wondering why hasn't seen the stickies for CODECs list and alternate players for Movies 2nd post. It's been there for a while. lol Hey I caught you out! lol

Thats cool please let us know how it goes with the new file or if you have any more problems...
Happy Burning

Oh dear I've been busted, I didn't even relise that was there
Its time for me to re-visit the stickies...