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April 6th, 2006
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 [Resolved] DVD burning problems I've been using DVD Santa to burn DVDs and was getting along fine with it until yesterday. I tried burning a DVD and got an error message saying "DVD Santa has encountered a problem and needs to close" I've had the same error message today, so thought I'd try a different program. Downloaded DVD Burning Xpress, fired it up and got another error message "DVD Burning Xpress has encountered a problem and needs to close"  What's happened? How can I fix it?   |
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April 6th, 2006
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| What was the common factor? Were you trying to burn the same file? If so, did you scan that file for errors? |
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April 6th, 2006
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| It was about time for a monthly Windows Update wasn't it? Maybe one of those Microsoft patches got in your way. Try uninstalling your DVD burners, reboot, and then reinstall or even update them. |
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April 16th, 2006
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| Do any of those programs provide more details about the errors? |
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April 16th, 2006
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| I use dvdsanta and have come across this problem a few times... Its one of the files and now you need to work out which one it is if not all 3.. You can start by checking the file on Bitzi How to use Bitzi Web Lookup .. & How to use Magnet Links & Direct Connect/Browse/Chat info on how to use Bitzi... I have also done what Aaron has suggested deleting the app and re-downloading it and I have fixed the problem that way, but when it continues to happen it has to be the file... What happens to your shared folder (outside of LW) when you open it to access your files???  |
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April 16th, 2006
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| It gives an error report. I'd post what the report says but it doesn't allow you to highlight so I can't c&p it. After reinstalling Santa last time, it allowed me to burn the files I was trying to before. As for this file that I want to burn now, Bitzi says it's a good copy and I can play it fine on the computer. So I think the files are fine. I've just found something though. As soon as Santa starts encoding the file the error message pops up. Before, I just clicked to either send the error report or to not send and the whole programme shut down. But I've just tried not clicking anything in ther error window, moved it out of the way and found that the file is still being encoded. So I thought that maybe I'd be able to burn the file despite having the error message up. But, it's just finished encoding and as soon as the Burn Now window should have popped up, Santa crashes. |
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April 16th, 2006
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| Hello, if your shared folder is giving an error report there is definatley something in there thats making Santa crash.... I dont think it has anything to do with the updates though... When the error report from your shared folder appears click on the part where it says more information (I think its something like that, I dont have an error report in front of me lol) Find out the code of the error and then do a search of your comp for that file, when it finds it delete it... Once you have that done go back to your shared folder and see what file has gone..Santa should work fine from then on... Please let me know how your going with this |
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April 16th, 2006
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 Before I click for more info, the error signature it gives is this: "AppName: dvdsanta.exe AppVer: 1.0.0.1 ModName: xvid.ax ModVer: 0.0.0.0 Offset: 0003d928" When I click to view the error report (Sorry that I can't c&p this here), it gives this: "Exception Information Code: 0xc0000094 Flags: 0xc00000000 Record: 0xc0000000000000000 Address: oxc000000001003d928" Then it gives some system info and then about 60 module things. Erm. Like "module 1 dvdsanta.exe image base: 0xc00400000"... It goes on like that for ages. (I'm not too compatible with these things, please bear with me!  )I've tried searching for the code:0xc0000094 on my computer, but it's not found anything. Thankyou for you help so far! |
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April 16th, 2006
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| Hmmm, Ive never had the actual Santa come up in the report... try typing in xvid.ax into the search and let me know what it comes up with.. I'm not all that computer savy myself I tend to play around until it's fixed lol.. We will work this out together... |
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April 16th, 2006
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| You can probably C&P it to notepad by pressing Ctrl+C then opening notepad and clicking on paste or pressing enter. Not that I could tell anything from the error report but somebody might be able to.
__________________   A little common sense goes a long way Later Grandpa |
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