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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #11 (permalink)  
Old August 24th, 2012
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C 'est gentil ! Tu voit aujourd'hui alors k je pensé k ca allé mieux ben LW na pa voulu dutou se connecté ! Va savoir ce ski ce passe ! Bizarre qd mm ! En tt cas Merci de ta rapidité a répondre !! Bonne vacances !
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  #12 (permalink)  
Old August 24th, 2012
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Comme vous le savez que je ne peux pas parler anglais, c'est une traduction en ligne. Je voulais juste poser quelques questions pour aider les Vosgpat.

Quelle version de LimeWire que vous utilisez ?

Si vous utilisez LimeWire 5, dans la fenêtre de connexions est il dit que vous êtes protégée par un pare-feu ?

Si vous utilisez Windows 7 ou Vista, vous devriez régler LimeWire et Java pour 'Fonctionner comme l'Administrateur'. Ceci semble aider avec connecter.

(Désolé pour les erreurs de traduction.)

pas moyen de se connecter ni de faire fonctionner LW-francais-connection-lpe.gif
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  #13 (permalink)  
Old September 2nd, 2012
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j'ai un nouveau un probléme avec mon LW il ne fonctionne plus dutout depuis kelkes jours !!! ca m'agace! et je ne suis pas calé en informatique "lord" ma également donné conseil mais c'est trop compliqué pour moi comment faire au plus simple ?merci
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Old September 6th, 2012
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lime wire ne fonctionne toujours pas ca fait plusieurs jours maintenant que ce passe t'il ? J'ai installé luckywire qui est casi pareil que LW mais pareil il ne fonctionne pas en faite ca me marque toujours connection en cours et rien!! que dois je faire aider moi svp je suis sous Windows 7 et j'ai LW pirate 5.6
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Old September 6th, 2012
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je n'avais pas vu ton mess Lord Comment je voit pour le pare feu? Et comment faire pour faire fonctionner en tant qu'administrateur? je suis vraiment pas caler en informatique!
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Old September 6th, 2012
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sinon la derniere mise a jour de java c'est faite le 17/08 donc je pense que c'est bon?
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Old September 6th, 2012
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Premièrement, Limewire 5/l'édition de pirate ne courra pas directement avec Java 7. Si vous avez l'option de dévaloriser à Java 6 ou utilisation d'un tour spécial pour obtenir LimeWire 5 fonctionnement. Pour LimeWire 5 courir avec Java 7, un peu a compliqué peut-être pour vous.

Direct Java 1.6 Update 35 'Offline' download link

Avec Windows 7, Java devrait être réglée ‹ Courir comme l'Administrateur › pour n'importe quelle version de LimeWire pour connecter convenablement. Cliquer avec le bouton droit le programme d'installation de Java et vous verrez le ‹ la Course comme l'Administrateur › l'option pour choisir.

Le dossier frais de Connexion

(J'espère que vous comprenez ma traduction en ligne.)

Firstly, Limewire 5 / pirate edition will not run directly with Java 7. So you have option of downgrading to Java 6 or using a special trick to get LimeWire 5 working. For LimeWire 5 to run with Java 7, maybe a little complicated for you.

With Windows 7, java should be set to 'Run as Administrator' for any version of LimeWire to connect properly. Right-click the Java installer and you will see the 'Run as Administrator' option to choose.
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Old September 7th, 2012
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alors lime wire ne fonctionne toujours pas !!! je l'ai désinstaller, puis réinstaller sans que cela ne change koi que ce soit ! sinon LORD j'ai installer comme tu me la dit java 7 mais ca ne change rien ?! je ne voit pas ou tu veux dire pour que je mette administrateur?
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Old September 7th, 2012
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Le lien internet que je t'ai donné était pour Java 6 (1.6). Après avoir téléchargé Java, cliquez-droit sur le programme d'installation, choisissez «Exécuter en tant qu'administrateur" pour installer le Java. Pour vous assurer que Java 6 est le principal Java en cours d'exécution, ouvrez le Panneau de configuration, cherchez le panneau de configuration Java et ouvert. Sélectionnez l'onglet Java, vérifiez la version 1.6 de Java comme Java actif à utiliser. C'est juste au cas où Java 1.7 est toujours installé sur votre système.

mettez Java hors tension 7 s'il est toujours installé et énuméré dans la fenêtre de panneau de commande de Java. Uncheck Java 1.7

The weblink I gave you was for Java 6 (1.6). After downloading the Java, right-click the installer, choose 'Run as Administrator' to install the Java. To make sure Java 6 is the main running Java, open your Control Panel, look for the Java control panel and open. Select the Java tab, check the Java 1.6 as the active Java to use. That is just in case Java 1.7 is still installed on your system.

de-activate Java 7 if it is still installed and listed in the Java control panel window. Uncheck Java 1.7
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  #20 (permalink)  
Old September 7th, 2012
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alors j'ai supprimé 'normalement' java 7 et j'ai installé le lien que tu ma donné Par contre apres panneau de configuration, ds quoi je trouve et voit si java et actif?
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