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Windows Problems with installing LimeWire for Windows users


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  #1 (permalink)  
Old January 17th, 2005
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Default Fixes for Limewire when LW isn't operating as it should

Here's some points for helping to fix LW if it's not working properly. Close LW before you try these things.

Try these things one by one until one works:

1. (a) (LimeWire 5 must use Java 1.6 or above! Make sure your Java version is up to date with the most recent Java Offline version.) (Click to see sample instructions). We recommend you right-click the Java installer & choose Run as Administrator.

(b) Applicable only to 'some' LimeWire 4 users: Update your Java to most recent version, in some cases an older version such as Java 1.5 release 11 (Choose the JRE 5.11) using the "Offline" version for some people seems to behave better than 5.0_12 (1.5) or 1.6 in certain circumstances. Download the Java installer to your computer before installing by choosing the "Offline" version. Don't install it over the net. * Newer versions LW (4.13 +) will not be able to use Java 1.4.x, so also check for most recent OFFLINE version. But if reverting back to Java 1.5 from a higher version, be sure to use the Add/Remove Programs Control panel to remove ALL java versions 'before' installing JRE 5.11 offline version Archive: (J2SE) 5.0 Update 11 as this particular java 1.5 version seems to behave best of v1.5. On some people's systems LW, particularly Pro do not always behave well with Java 1.6 & reverting back to the previous Java version is sometimes the answer to a problem. But be sure you remove all other java versions before you do so and choose the offline installation to download.

For Java 1.5 . (cannot be used for LW 5):


VISTA users must use one of the Java 1.6 releases (also known as Java 6.)
If you're using LW5, you won't be able to use the older Java version mentioned here (5.0 update 11). LW5 requires you to have Java 1.6 installed.

(c) Always install Java using the OFFLINE installer (click to see sample instructions).

Sample image below of downloading the OFFLINE Java installer version which is always the larger download option; in the example it is around 15 MB in size (Offline Java installer is 'always' safer & more reliable to install due to issues with Java website and with possible issues with getting all the information immediately during online installation, thus offline is always best option because you are installing the information already on your computer, not over the internet) J2SE Runtime Environment (JRE):

For Java 1.6:


(d) * For a clean installation of BOTH LimeWire & Java see Clean install of both LW & Java & deleting your LW preferences folder before the installation is also recommended. (If you are using LW 4 you will need to get your installer from here LimeWire 4 installer. If a Pro user, get installer from your personal pro download page.)



2. See step 3 below instead unless you started using LW using LW 4.9 or earlier & this is first time deleting LW preferences folder.
Delete the LW Preferences folder called .limewire (whilst LW is closed!) & found here: Windows NT 4.0 / 2000 / XP: C:/Documents And Settings/your_username/.limewire OR
Windows 98 / ME: Your .limewire folder is in "C:\My Documents" (BUT make a note of all your LW settings 1st, b/c after you delete the LW prefs folder you'll need to reset them.) See sample images below in next post. This process applies to users of 4.9.x or earlier or those who have updated to a later version than 4.9.x & are deleting their LW preferences for the 1st time since updating.



3. Deleting the LW Preferences folder: (a) First, make sure LimeWire is closed! * New name & location for preferences folder for LW 4.10 or later: For LW 4.10 or later: (b) Delete the LW Preferences folder called limewire (whilst LW is CLOSED!) found here:
C:\Documents and Settings\*yourusername*\Application Data\limewire
( <- Applicable for Windows up to XP only)

Note: The Application Data folder is HIDDEN. In order to find & access it, you'll need to turn on the show hidden files & folders option. See sample image in post #4 lower down on page to see how to find & delete the limewire preferences folder New LW Prefs name & location sample image (click on blue link). New users of LW will find their preferences here. For those who have updated from LW 4.10 or earlier, you will find your preferences here after having deleted your preferences in the previous location discussed in Step 2 above! (In the example image shown, the LW program has been installed on a different partition. This makes no difference to deleting of LW preferences folder location!) Also, you can turn off the show hidden files & folder option after completing the process.
VISTA and Windows 7 users find instructions here: LimeWire Pref Folder in Vista and Windows 7 . (Remember LW must be closed at that time!)

**Before you delete LW's preferences folder, please read post #5 of this thread**
(at very bottom of page; only applies to users of LW 5 & 4.18!)


5. Compatibility mode: Right-clicking the Limewire icon and going to properties and change compatability setting to Windows 2000. (but only if you're using Windows 2000 or later.) Somebody reported changing to Windows NT compatibility fixed their problem despite not using that operating system version. (Example image below was Windows XP; this can be done via choosing the LW shortcut.) Vista users can try setting to Windows XP SP2 compatibility (but should also set to admin., see point #6 below).

'Compatibility Mode' using Windows XP Sample image (click on this link)


Windows 7 Compatibility options: Right-click LW short-cut on desktop & choose Properties. Then Compatibility tab & select a mode that you can try & check if it works for your LW. (Sample image below)

Win-7-Compatibility-Mode.gif (Click to see larger view)


6. Run as Administrator: Right-click on the Limewire icon on the desktop and click on Run as. Then it should come up showing the current user and then switch it over to Administrator. (but 'only' if you're the admin of your comp.!) -> 'Run as Administrator' using Windows XP Sample image (click on this link)

Windows 7 & Vista:
. . . . . . . . . . . . . . Win-7-Run-As-Admin.gif (Click to see larger view)





4. (Step 4 option does not apply to versions 4.4 or later!!! And so this option is now obsolete!!! "Repair" LimeWire using the Add/Remove Programs utility. Go to Control Panel then Add/Remove Programs & click on Limewire on the Change/Remove button & it comes up with options and one of them is Repair. Try this. (LW must be closed & exited out of the program tray before you do this.) WARNING: This "Repair" process will NOT work on versions of LW 4.4 or later due to different type of installer! Just as in the same way you can only uninstall LW properly from the Start menu >Programs>LW>Uninstall (if that ever becomes necessary) using the later installers ... or the installer itself will uninstall the new versions at the beginning of installation.

Sample for point 4 about Repair. This will probably not apply to the international (multilingual) 4.2 or earlier InstallAnywhere installation versions AND does NOT apply to LW versions 4.4 or later!

Last edited by Lord of the Rings; 3 Weeks Ago at 11:30 AM. Reason: Adding info for LW 5 users.
  #2 (permalink)  
Old January 21st, 2005
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Default (Old instructions part 1)

Finding your LW Preferences Folder called .limewire _ (Old instructions)
(Applicable only to LW 4.10 or earlier or users who started with such versions deleting prefs for first time.
If you started using LimeWire with LW 4.11 or later version after March 2006, then see post #4 at near bottom of thread.)

For those of you who are not computer savvy & have problems finding your way around your computer. I have provided an example of an alternative way of finding your Limewire (LW) Preferences folder. Remember this should be done whilst LW is closed! This includes two ways of deleting the LW preferences folder within the one animation. The 1st deletion method is the better. (i) Bring up search function as shown in sample image below. Then proceed to (ii) in post #3 below for further instructions & samples.

OS-Search-selection.gif(click to see older instructions)
.

Last edited by Lord of the Rings; June 26th, 2010 at 08:27 AM.
  #3 (permalink)  
Old January 21st, 2005
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Default (Old instructions part 2)

(ii)
(A) Use your operating system search engine to search for .limewire
(B) Click on the result.
(C) Then click on the folder it belongs to. Open it.
(D) Then drag/send the .limewire folder to the
recycle bin. Then try re-opening LW.

BTW you can skip step #C & simply select .limewire & then step #D.
(ie: Explorer Menu bar>File>Delete)


Search-results-for-lw-e3.gif (click to see larger view of older instructions part 2)


.

Last edited by Lord of the Rings; June 26th, 2010 at 08:05 AM.
  #4 (permalink)  
Old January 5th, 2006
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Default * New Location for LimeWire Preferences folder

**Before you delete LW's preferences folder, please read post #5 of this thread** (but only if using LW 5 or 4.18)

For LW 4.10 or later: Delete the LW Preferences folder called limewire (whilst LW is closed!) found here:
C:\Documents and Settings\*yourusername*\Application Data\limewire

VISTA and Windows 7 users find instructions here: LimeWire Pref Folder in Vista and Windows 7 . (Remember LW must be closed at that time!)

Note: The Application Data folder is HIDDEN. In order to find & access it, you'll need to turn on the show hidden files & folders option. See sample below. New users of LW will find their preferences here. For those who have updated from an earlier version to 4.10 or later, you will find your preferences here after having deleted your preferences in the previous location discussed in Step 2 in the post at top of page!

Steps:
(a) Bring up search engine. (b) Change visible items to show Hidden files & folders under Tools>Options>View. (c) Search limewire. (d) Select the result & be sure it's located at \Application Data\limewire & then delete it.

Attached Images
File Type: gif Search-4-new-lw-Prefs.gif (81.6 KB, 3045 views)

Last edited by Lord of the Rings; March 15th, 2010 at 05:22 AM.
  #5 (permalink)  
Old June 13th, 2009
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Default Back up your Downloads file before deleting LW's preferences folder

If you have incomplete downloads that you want to save...

Before deleting LW's preferences folder, you should back up your current Downloads (may be named Downloads.bak) file, which is found within the preferences folder.

The Downloads file contains info about your incomplete downloads. If you delete the preferences folder & that information is lost, you won't be able to resume downloads after restarting LW.

1. Navigate to LW's preferences folder named LimeWire (see posts above). Open the preferences folder & find the file named Downloads (or Downloads.bak).

2. *Copy that file.
Click on thumbnail to enlarge the image.
find Downloads.jpg

3. Close LW, make sure that it's properly closed (check in Task Manager, if there's a LimeWire process running - end the process) & then delete LW's preferences folder.

4. Start LW, go through the setup again. Run LW & go back though tools > options to reset your preferences. Close LW.

5. Make sure that LW's properly closed. Navigate back to the preferences folder & open the folder.

6. Find the file named Downloads (or Downloads.bak). You'll see that the file's only about 1KB in size. Delete that file. Leave the preferences folder open.

7. Paste the Downloads file that you copied earlier into the preferences folder which you have open. Close the preferences folder.

8. Restart LW.

*If you're not too sure about copy/pasting, the best thing to do is to copy the Downloads file & then save it somewhere (eg My Documents). Then once you open LW's new preferences folder, find the file that you've saved. Copy it & paste into LW's new preferences folder.

Last edited by birdy; December 7th, 2009 at 10:41 PM.
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