"Vinnie', I am more than happy to receive my request(s) for support here in a open forum or anywhere in fact.

My BearShare Pro worked only once and that was just after I entered my credit card information. After closing Bear Share Pro, it never worked again.

Each time I start "PRO" I am messaged back that my "Site Key does not match the Site Code". There are no options that allow me to set Site Codes and hence, my Site Key, Site Code and Bear Share Pro is useless.

Now as far as I know, prosupport@bearshare.com IS my "Key Supplier" and if you don't answer my EMail, I can't get my new codes! I have no other "Site Codes" or "Site Keys".

How often will I need to get new codes anyway?!

Your instructions (in part) say, '...In order to use BearShare Pro, just run it and wait. Do NOT hit enter at the first splash screen that appears. Just let BearShare Pro run'.... Well Vinnie, it's now two weeks and PRO is still POO. If I start PRO and enter nothing, the License Configuration Window stays there forever ~ as far as I know.


NOT a happy camper.