I know me personally I paid with paypal maybe others did too??? I know I started a dispute in paypal but paypal closed it because it was an electronically sent item so they wouldn't do anything. I'm wondering if enough people told paypal and started disputes would they listen. If you paid by credit card you should be able to do a chargeback. Last time I bought bearshare it said one time fee then I reformated a few times and then it said I was givin a key 3 times so I had to purchase again. So I did and now they won't answer e-mails or calls about getting a new key. I'm just wondering though if enough people talked with paypal maybe they'd do somthing.