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-   -   Please Help: Can't connect at work! (https://www.gnutellaforums.com/connection-problems/33265-please-help-cant-connect-work.html)

hachey February 2nd, 2005 10:30 AM

Please Help
 
I haven't been able to connect after trying all the advise from these postings.

LW keeps saying it's connecting but to no avail.
I have version LM 4.4 running on Windpws XP on my laptop (P4).
I can't connect over a wireless network or from the normal line.

I've dumped the prefrences and like I said tried everything. Since I paid for this version it'd be nice if I could get it working. I had the free version on my desktop system at home and it work fine. Is there anything else I can try or am I helpless? Do I need to give you more info to figure out what's going on - let me know.

Thanks

fabion February 2nd, 2005 12:52 PM

It would be helpful to have more information.

Machine Type
Operating Sysytem & SP
Ram
HDD
Modem
FireWalls
etc.

Have you configured your Firewall to allow port 6346 full access.
Have you contacted your network administartor to see if they are blocking port 6346.

hachey February 3rd, 2005 05:44 AM

More information
 
Can't connect to LM

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
System Manufacturer TOSHIBA
System Model Satellite 5200
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2194 Mhz
BIOS Version/Date TOSHIBA Version 1.30, 29/04/2003

Total Physical Memory 512.00 MB
Available Physical Memory 181.20 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB

HARDDRIVE SPACE 30 gig left (60 gig drive)

MODEM - Motorolla Cable Modem and Dlink Wireless Router

NO Firewalls on (and yes I configured them to allow 6346 full access)

I will contact my network admin. as well.

Tried everything I could imagine.

fabion February 3rd, 2005 10:01 AM

ask your network administrator if they are blocking port 6346.
That is the port LW uses. Some network administrators have this port blocked. You May ask him to unblock it so you can use your p2p program.

Lord of the Rings February 3rd, 2005 11:42 AM

Both Motorolla & D-Link tend to use NAT firewalls in their devices. That may mean port forwarding (opening port 6346 or other that LW can access.) Yes LW can work thru any port that is open & is legal for it to access but it must be configured to do so.

ALTERNATE PORTS that you can use.

hachey February 3rd, 2005 12:36 PM

So I guess the question is ... how do I change the port to something LW recognizes?

hachey February 3rd, 2005 01:06 PM

Slowly going insane
 
One other point to note ... my desktop computer is connected to the router (cable) running the free version of LW and it works fine. My service provider said that it can't be on their end if that is happening. Another interesting fact is that LW will not work at my office either (connect to their network). I would rather have my money back if I can't get it to work.

This is so frustrating.

Lord of the Rings February 3rd, 2005 02:07 PM

I gave you a link to alternative ports! Just experiment around. Remember with the newest version you have 2 main options: UPnP & manual port forward. Try both.

Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say ‘Test Page was a Success’. What happens when you go there?

Did you try some Fixes for Limewire Try them one by one.

hachey February 3rd, 2005 05:37 PM

Tried all of those fixes and did the simple test and nothing is any different. I tried some of the other alt ports you gave me and they also didn't work. Have you ever run into this much trouble before?

Anything else I can try?

Lord of the Rings February 3rd, 2005 06:23 PM

I've heard recently of some satellite services offering some strange port no.'s. Is yours the same. If you wanted to play net games or do video conferencing, you'd need to have several ports open. Ask your isp how you can go about this b/c this is why you bought their service.

hachey February 4th, 2005 04:37 AM

You've been really helpful in your suggestions ... I will call my ISP today and get them to open all the ports. I rea;;y think it's something to do with my laptop and not the coonection. I've installed LW Pro on my home computer and it works fine. I use my laptop at home over my wireless connection and it doesn't work. I also tried directly connecting it through the ethernet cable - doesn't work. I've tried connecting at work (ethernet cable) and it doesn't work where others in the office have no problem connectiong to LW. So I have to believe it's not my ISP and it's something internally set wrong on my computer.

Like I said before ... I've deleted the preferances, have the latest Java installed, no firewall running, tried the "test" smaple page, tried manually entering diff. ports, etc. Nothings working. I really do think it's something with the computer not allowing this network to connect ... probably something very simple too.

fabion February 4th, 2005 06:13 AM

Are you able to connect using other internet applications?

Reason I ask is I'm not sure which computer you are using to connect to the forum here.

I was just looking around in 1) start 2) contol panel 3) internet options 4)secuity 5)restricted sites 6)sites. This will provide a list of all your restricted sites. Make sure LimeWire is nor listed there.

Also check your Network connections see what it says under LAN or Highspeed internet. I have a 1394 connection (1394 net adapter)listed there and Local area connection (Broadcom NetXtreme 57XXX 1 Gb ethernet....), Both are showing connected.

Make sure it (they) are configured properly. If I recall correctly I had to reconfigure the net adapter when I went from dialup to highspeed.

Just a thought

hachey February 4th, 2005 06:46 AM

Yes I can connect using other applications and both connections are open. Limewire is not restricted either.

fabion February 4th, 2005 07:01 AM

Well I'm just about out of ideas. You have probably done this, but in LW 1) tools 2) options 3) connections is the connect at startup checked, and under advanced, system startup, run on system startup checked.

Lord of the Rings February 4th, 2005 12:49 PM

Do you run XP SP2 or SP1 on the computer you're having problems with? SP2 reduces simultaneous connections & for some strange reason prevents some people connecting with LW. There's fixes such as both MS & 3rd party patches, but the most effective one I've heard of is uninstalling SP2! lol :D

You have D-Link. Is it port forwarded to your other computer? Only one computer can port forward a particular port no. Each of the others would require different no.'s But I doubt this is your connection problem it would affect your upload ability.

Do you have the identical firewalls, etc. on your other computer you can connect with. Another thought which probably won't work, but least worth a try is to copy your LW preferences folder from one computer to the other.

Back to the SP2: it was moreso designed for the large networked companies. Not so much for the home user. But people update thinking it's the thing to do b/c M$ gives them a message that they should. SP2 cost business across USA & the world a lot of money in loss of income due to the problems it created. SP2 works fine on some computers but not others. That's windows for you. Thanks Bill Gate$.


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