Dear fatbeard1

Your experience with Insight is nothing new, whenever a company grows beyond a certain size they seem to think they can do no wrong, either that or they loose their knowledgeable staff and employ less knowledgeable ones that prefer to bluster rather than help with your problems.

You have done the right thing by taking your custom elsewhere, if Insight looses enough of their clientele they will certainly have to rethink their policy towards their customers.

Some companies have simply forgot that the customer is king.




UK Bob