Connection Quality
 

Can you give us a total desciption of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider?
10. Is this a your 1st try at LW or is this a new problem with an experienced user.
After LW has been open at least 30 mins do this test: Bug Report instructions & sample image Is it True/False?

Connection Problems
 

1. OS version? (eg: Windows 98)

A. Windows XP

2. What firewalls you have?

A. No Firewalls

3. ram?

A.96.0 MB of Ram

4. Hard Disk space available?

A.44.6 GB

5. Connection type? (eg: dialup, broadband, cable, etc.)

A. Dialup

6. Modem & router brand name & model numbers?

A. Don’t know

7. Where are you trying to connect from (home, school, work, etc.)?

A. Home

8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.

A. Limewire 4.8.1 Pro Java 1.5.0_01

9. Who is your isp provider?

A. Rio Communications

10. Is this a your 1st try at LW or is this a new problem with an experienced user.
After LW has been open at least 30 mins do this test: Bug Report instructions & sample image Is it True/False?

A. I have been using Limeware for over a year without issues until I upgraded to Limewire Pro The Bug Report Test result was TRUE