i can't connect, i have XP, and the little green light goes on for a second then goes off. have tried configuring firewall but that doesn't work either

* Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other); Firewall configuration instructions (click on link)

* Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

Can you give us a total desciption of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Is this a your 1st try at LW or is this a new problem with an experienced user.
These details are vital if you want us to find out what your connection problem is.

i coundn't answer a lot of the questions but i found out that i have 2 firewalls, Nortan and Windows. I have windows XP, and i think the connection is cable because its always on and you can't turn it off. i have already configured Windows i just can't figure out nortan. the instructions weren't that descriptive on the Limewire website. if both firewalls are configured will that work? i did the website check and it said "your test worked" is that good?

Disable your XP firewall: go to the control panel, double click on Windoze Firewall, check the disable box.

And then configure your Norton firewall re: *Configuring Norton Internet Security

The port test response is good. So it looks like either your firewalls or your isp provider is the problem.