New User Can't Connect
 

I am a new LimeWire User (trying to be) and I can not connect for the first time. I am running WinXP Pro SP 2. I just keep scrolling through IP's in the connections tab (saying connecting). I may have one green bar on my connections icon but it is hard to tell. I do have a firewalled icon. I have a Linksys WRT54G Router, and Norton Anti-Virus 2006. I am not running Norton Firewall, but the Anti-virus has Internet Worm protection enabled. Windows XP Firewall is turned off. I also am running spybot spyware application. I am not sure which of the above is blocking me. I have been reading through the online help and forum, but nothing has worked yet. I found the port LImeWire is using, and I THINK I have allowed it in my router config. I also believe I have allowed it in Nortons internet worm protection config in both the Program Controls and General Sections. I did not see anywhere in Spybot to configure access. Does anyone know what I am missing? Please keep it very basic if possible. Thanks for your time!! John

Hi johncat222,
Have you left your LW on for a while (say 1/2 hour) and given it a chance to settle down & connect? You say you've got both Win & Norton firewalls turned off - which one do you normally use (don't use the two together as they don't get on well)? Have a look here for instructions on configuring firewall:
http://www.limewire.com/english/content/firewalls.shtml

I don't think spybot will be blocking you, I've never heard of it doing this & it's never been a problem for me.

Go to http://www3.limewire.com:6346/
This will tell you if the port that LW normally uses is being blocked.
What does the test say?

Your router has a built in SPI firewall, so that might be causing probs.

Just give a little bit more info:
Who is your ISP?
What's your connection type ( adsl, dial-up etc)
Where are you connecting from (home, work etc)
Your LW & Java version(help > about LW and it'll tell you)

Thanks for the reply, Birdie. I have left LimeWire try to connect until it has quit trying. I did this 2 or 3 times. I do not have the program "Norton Firewall" installed. I only have Norton Antivirus 2006 which has "Internet Worm Protection" built in. I assume that acts as a firewall because if I remember correctly, every time I turn it on, it turns off Windows XP Firewall. I did try allow Limewire through "Internet Worm Protection" if I did it right.

I did look at your first link below before posting with instructions on configuring a firewall, but since Win XP firewall is off, and I am not using any of the others, it didn't help too much. I did, however, find in there about how to get the LimeWire port and that is what I tried to allow in my router setup. Again, if I did it right. When I run the test below in your second link, it says "Your test worked!". I did go into my Linksys WRT54G router and try to allow the port there. I think I figured out the correct way to do that.

As far as your request for Additional info, I am using WildBlue satellite internet as my ISP. I am connecting from home on a Pentium 4 desktop 2.4 GHZ with plenty of RAM, drive space, etc.
LimeWire is version 4.10.0 and Java version is 1.5.0_03. Anything else? Thanks for replying to my post. John

Something else I just noticed, Birdy. I tried deleting my .LimeWire Directory, and while connecting, I noticed I get a pop-up that says "Your machine does not appear to have an active internet connection or a firewall is blocking LimeWire from accessing the internet. .....". I see my port changed, so I tried to go into my router and change it there and I see that the setting I put in lastnight did not save. So I may not be configuring my Linksys WRT54G router correctly. I get errors when I try to add the port, so apparently I do not know what I am doing with my router. Does anyone have any information on what I need to do with my router to allow LimeWire to connect (assuming that is where my problem is). Thanks. John

I know pretty much nothing about routers! I had a look at yours on the net, couldn't find anything to tell me whether it uses UPnP.
If it does and you have UPnP enabled, you'll also have to enable it within LW: Tools > options > advanced > firewall config, tick 'use UPnP', apply.

Have you checked to see if your ISP blocks p2p?

You may have to set up port forwarding for your router. I can give you a link to the site for this but before you go to all that trouble, maybe someone else with more clues;) could give you some better advice!!

Cheers.

*when you delete your LW preferences folder, you should do it with LW closed.

Birdy: I do have UPnP enabled in both LW and the router. I tried to set up port forwarding and for some reason my router is not saving changes. I need to figure that out. My ISP does allow P2P. I will work on the router issue and get back with you here if I still have trouble. Thanks for the assistance. John

Hi johncat222,
Just remember to set up a static IP address first. Then set up your PF. Then tick manual port forward within LWs firewall config.

This thread has a link to the port forward site for your router:

http://www.gnutellaforums.com/showth...399#post182399