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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old July 28th, 2005
Novicius
 
Join Date: July 28th, 2005
Posts: 1
garry cartwright is flying high
Angry Cancellation

OK. So I've signed up to Limewire 26th July- 7 day trial money back if you're not satisfied.
Can't connect regardless of what I try and believe me I've tried everything posted on the forum. Contacted my ISP etc etc.
I'm a reasonably patient sort of guy but have finally come to the conclusion that Limewire sucks big time.
So, how do I get a refund of my subscription or should I kiss my money goodbye and treat it as a Limewire rip off?
Do I think I'll get a reply to this? I stand as much a chance as getting my money back or being able to download, ah well just another one of lifes hard lessons!.
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  #2 (permalink)  
Old July 28th, 2005
Valued Member
 
Join Date: May 30th, 2004
Location: United Kingdom
Posts: 2,866
ukbobboy01 will become famous soon enough
Default Reasonable Guy

Garry

You sound like a reasonable person but I will have to tell you that it seems that you have suffered a catastrophic failure of common sense.

Your said:
Quote:
So I've signed up to Limewire 26th July- 7 day trial money back if you're not satisfied
Well, there is no 7 day money back guarantee, monthly subscription or anything else, there is only LW (which is free) or LW Pro (cost $18.88 and you get 6 months free updates/upgrades), available from here:

http://www.limewire.com/english/content/download.shtml

If you went anywhere else then chances are your were ripped-off.

So I guess you went to a scam site, fell for their lying adverts (which is where the common sense failure comes in) and handed over your money and payment details.

The scammers now have your money and will now probably drain your account using fictitious purchases.

Unless you contact your payment provider immediately, try to get your money back by saying you were conned by one of the many sites set up to part the gullible from their money and, finally, change your payment details.

As a "reasonable guy”, you should have realised that what this scam site was offering was too good to be true.




UK Bob
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  #3 (permalink)  
Old July 29th, 2005
Garry
Guest
 
Posts: n/a
Default Limewire

Thanks for the reply. I guess I am a bit thick in these things so I thought I'd give it another try via the limewire.com website to see where I've messed up.

Go to limewire.com, click on downloads, click on basic and guess what happens..... A nice pop up getting you to purchase the Pro version. Now if you're like me, which I hope many people aren't, I just signed up and put my details in without reading the form.

So Limewire have my details, but I only have the basic version..... I keep being asked in this version to upgrade to Pro...... so how do I make sure limewire don't sell me something I don't want. And why do users who only want to try the basic version get redirected via pop up to a buy site???
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  #4 (permalink)  
Old July 29th, 2005
Valued Member
 
Join Date: May 30th, 2004
Location: United Kingdom
Posts: 2,866
ukbobboy01 will become famous soon enough
Question Limewire.com????

Gary

You said you went to Limewire.com to get LW Basic and got a pop-up saying purchase the Pro version.

Could you provide the URL so that I can see where you actually went because following my own link, from my previous post, I get NO SUCH pop-up. In fact, I have just downloaded LW Basic to my office PC, which I will now delete, without any of the problems you describe.

Gary, I don’t know what you are doing or what site you are on but you don’t have to provide any details to get LW Basic, only to get LW Pro.

Post the URL link you are using to get to Limewire.com and, I believe, we can solve this mystery.



UK Bob

Last edited by ukbobboy01; July 29th, 2005 at 09:17 AM.
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  #5 (permalink)  
Old July 29th, 2005
Devotee
 
Join Date: August 17th, 2004
Posts: 24
mformel is flying high
Default

We've heard on occasion of browsers being hijacked when a user goes to www.limewire.com. Bob is correct, downloading LimeWire BASIC is a one-click process. If you don't already have a good anti-adware and anti-spyware program on your computer, please go to www.download.com and install one.
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  #6 (permalink)  
Old July 30th, 2005
thomas-tighe
Guest
 
Posts: n/a
Thumbs down

Garry......I have same problen and NO MONEY BACK

I will take this Further
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  #7 (permalink)  
Old August 15th, 2005
Garry
Guest
 
Posts: n/a
Default

Hi All.

I'm back after a great vacation.
Anyway, money has gone from my account and I still only have the free version. I've checked the address from ukbobby above and go to the same web site.
I'm now having to contact my card supplier to tell them about this rip off to ensure that I don't get any more taken from my account by these people.
Take note good people, there are unscrupulous folk out there that offer services that are not fit for purpose and then don't offer any form of refund. I guess that's why they're a good sight richer than me!!!
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  #8 (permalink)  
Old August 15th, 2005
ultracross's Avatar
FrostWire Developer
 
Join Date: February 7th, 2005
Posts: 815
ultracross is flying high
Default Re: Limewire.com????

Quote:
Originally posted by ukbobboy01
Gary

You said you went to Limewire.com to get LW Basic and got a pop-up saying purchase the Pro version.
i personally have seen this happen, while going to the basic download page after clicking get basic, limewire pops up another window for LW pro purchasing infront of the basic download page. dunno if its a website bug or marketing ploy..
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  #9 (permalink)  
Old August 15th, 2005
ultracross's Avatar
FrostWire Developer
 
Join Date: February 7th, 2005
Posts: 815
ultracross is flying high
Default

but if you DID happen to purchase LimeWire pro, and are using basic, then your account with limewire should be activated. type in the email that you used to purchase LW, and you will be taken to your LW pro download page... http://www.limewire.com/english/cont...pro_lookup.jsp
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  #10 (permalink)  
Old August 15th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

I likewise have just downloaded LW Basic. It is not 100% straightforward... more like 99.99% -and is a tiny little bit naughty, but only a tiny bit!

Get Pro and Get Basic are big red buttons side by side Click get Basic and you just get a big red button saying Get Pro. Replacing Basic's red button is written "see below". While it does not take a degree in rocket science to see this, I can see that someone in a big hurry would assume that the Basic link did not work, but really they would have to be blind not to suss it out. As for popups ... no idea as I dissabled them ages ago, and if your browser doesn't dissable popups ....use one that does!
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