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-   -   Trouble Connecting to Limewire after installing Napster... (https://www.gnutellaforums.com/connection-problems/52582-trouble-connecting-limewire-after-installing-napster.html)

Mattcharles February 3rd, 2006 07:50 PM

Trouble Connecting to Limewire after installing Napster...
 
Here is my problem, I looked around and I could not find a solution to it so I hope this wasn't post twice. Also I'm new here. :)


Ok two nights ago I downloaded Napster.
Before that I could log onto Limewire with no trouble.
Now tonight while I tried to log on, I can't

This is the error message I am getting:

That I don't have an active internet connection and that my firewall might be blocking it.

That isn't true because I have internet connection and I can log onto aol and my messangers just fine. Also, I checked my firewall and it's set to permit all.

Did naspter mess up my connection? What went wrong?
Can someone help me? :mad:

Lord of the Rings February 5th, 2006 05:56 AM

Does Napster use the same port as LW? Does your modem/router use UPnP or is it manually port forwarded? See Connection problems? Check here first!

Can you give us a total desciption of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider (Internet Service Provider)?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Do you run both Napster & LW at the same time?
12. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

Mattcharles February 5th, 2006 08:29 AM

Before I begin, this is the actual error message I get:

"Your machine does not appear to have an active Internet Connection or firewall is blocking LimeWire From The Internet. LimeWire will automatically keep trying to connect to network unless you select Disconnect from the File Menu."


Can you give us a total desciption of your set up:
1. OS version? (eg: Windows 98)
I have Windows XP Home Edition

2. What firewalls you have?
Norton (Checked this and Limewire is "Permited All")

3. How much ram?
448 MB "This was never a problem"

4. Hard Disk space available?
8.44 GB

5. Connection type? (eg: dialup, broadband, cable, etc.)
Cable

6. Modem & router brand name & model numbers?
LinkSys WRT54G Ver. 5
7. Where are you trying to connect from (home, school, work, etc.)?
Home

8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
LimeWire 4.10.5, Java 1.4.2_03

9. Who is your isp provider (Internet Service Provider)?
Optimum Online

10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
Yes, wireless

11. Do you run both Napster & LW at the same time?
I never had a chance to do this lol.

12. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It does say "Your Test Worked!" :/

Lord of the Rings February 5th, 2006 09:32 AM

1. Try deleting your LW Preferences folder whilst LW is closed; instructions here: Point #2 & 3 in Fixes for Limewire (sample image included.)

If that doesn't work, then check these other options.

Make sure your XP firewall is turned off. This will cause a problem if run alongside Norton FW.

Your model router is known to be unreliable. Linksys are generally very good but I've seen a no. of problems on this & another forum. UPnP is the problem. It doesn't seem to run reliably on that model. I don't know about your firmware version but either update it or else, consider manual port forwarding instead. Instructions are in the very 1st link I gave you in my previous post. ;)

Mattcharles February 5th, 2006 03:13 PM

Quote:

Originally posted by Lord of the Rings
1. Try deleting your LW Preferences folder whilst LW is closed; instructions here: Point #2 & 3 in Fixes for Limewire (sample image included.)

If that doesn't work, then check these other options.

Make sure your XP firewall is turned off. This will cause a problem if run alongside Norton FW.

Your model router is known to be unreliable. Linksys are generally very good but I've seen a no. of problems on this & another forum. UPnP is the problem. It doesn't seem to run reliably on that model. I don't know about your firmware version but either update it or else, consider manual port forwarding instead. Instructions are in the very 1st link I gave you in my previous post. ;)

Ok, I did everything that was on the list, still nothing happened! My UPnP is enable the whole time. What is going on here? :(

This all started when I downloaded napster. what else can I do! :(
I am so upset, I need to get on LimeWire asap! :(

Lord of the Rings February 5th, 2006 03:33 PM

How about uninstalling Napster to see if things improve.

Try downlding a magnet link file from here http://www.magnetmix.com/video.shtml & tell us what happens.

As I mentioned earlier, your model of linksys is known to have issues. It might be safer to manually port forward it. See the 1st link I gave in my 1st post.

Mattcharles February 5th, 2006 03:56 PM

Quote:

Originally posted by Lord of the Rings
How about uninstalling Napster to see if things improve.

Try downlding a magnet link file from here http://www.magnetmix.com/video.shtml & tell us what happens.

As I mentioned earlier, your model of linksys is known to have issues. It might be safer to manually port forward it. See the 1st link I gave in my 1st post.

It says "waiting on busy host"
then it says "need more sources"


Which one is the safer manually port one?

I also, took out Napster, and it's the same thing! :(

Lord of the Rings February 5th, 2006 04:02 PM

It doesn't sound good at all. I wonder if Optimum online have changed their policies. There have been reports before. See http://www.gnutellaforums.com/showth...threadid=52643

My apologies, I must have been a bit slow today; also see ISP's known to BLOCK or Filter p2p or specifically Limewire

I suspect forwarding your port won't make any difference. :(

Mattcharles February 5th, 2006 04:25 PM

Quote:

Originally posted by Lord of the Rings
It doesn't sound good at all. I wonder if Optimum online have changed their policies. There have been reports before. See http://www.gnutellaforums.com/showth...threadid=52643

My apologies, I must have been a bit slow today; also see ISP's known to BLOCK or Filter p2p or specifically Limewire

I suspect forwarding your port won't make any difference. :(

OK! OMG! If Optinum Online blocked p2p connections I will be so mad!!!!!! :mad:
I took off my router and hooked it up to just the cable modem, and it did the same thing!
What can I do now? :(

Lord of the Rings February 5th, 2006 04:35 PM

Make a very loud noise at Optimum. But politely usually works best. But be incessant to the point with them. The technicians are probably the ones who can change things. People who answer on the phone initially probably won't know about this or what to do. They'll probably give any excuse to get you off the phone.

There's too many links on the forum to quote them all, but search the word optimum on the forum using the search button above right, & you'll find previous discussions about this isp. You'll also find posts by a member of Optimum. You might be able to get some ideas from there also. Most of this was happening around December I think.

BTW I guess you saw this one http://www.gnutellaforums.com/showth...=&pagenumber=1 about them.

Mattcharles February 5th, 2006 05:01 PM

Quote:

Originally posted by Lord of the Rings
Make a very loud noise at Optimum. But politely usually works best. But be incessant to the point with them. The technicians are probably the ones who can change things. People who answer on the phone initially probably won't know about this or what to do. They'll probably give any excuse to get you off the phone.

There's too many links on the forum to quote them all, but search the word optimum on the forum using the search button above right, & you'll find previous discussions about this isp. You'll also find posts by a member of Optimum. You might be able to get some ideas from there also. Most of this was happening around December I think.

BTW I guess you saw this one http://www.gnutellaforums.com/showth...=&pagenumber=1 about them.

I am so pissed! I didn't have trouble till Feb 3rd. It's not fair, it's just not fair! I always used LimeWire, this really sucks!


Napster works fine for me, how come they didn't block that? Let me shut up before they do lol.

Lord of the Rings February 5th, 2006 05:24 PM

I'm sure they're using a program like (a) http://www.sandvine.com/products/p2p_element.asp or (b) http://www.ipp2p.org/docu_en.html or similar to detect & either filter or block the programs. LW is more popular. If you start using lots of bandwidth with Napster, then it may just happen somewhere along the time path.

Mattcharles February 5th, 2006 07:13 PM

Quote:

Originally posted by Lord of the Rings
I'm sure they're using a program like (a) http://www.sandvine.com/products/p2p_element.asp or (b) http://www.ipp2p.org/docu_en.html or similar to detect & either filter or block the programs. LW is more popular. If you start using lots of bandwidth with Napster, then it may just happen somewhere along the time path.
my friend said that he is still on optimum online and he doesnt live that far away from me, so it must be something else then. what can it be?

Lord of the Rings February 6th, 2006 01:16 AM

As noted in one of the earlier posts, apparently not everybody is affected. Many but not all. So whether your problem is your isp or something else I don't know. But it certainly points in that direction. Try Bearshare Lite http://www.filehippo.com/download_bearshare_lite/ & see if you're able to connect. If it is your isp, then they might only be targetting LW & only for selected users. It's hard to know how they're approaching the issue if the problem is them. It's not uncommon for an isp to target only specific users. Stief, an experienced member of this forum could tell you about it. How after threatening to go to another isp after he had a free trial with another isp, that all of a sudden after telling his isp, they stopped the shaping of his LW bandwidth. I've read similar reports here & other forums.

It seems they aren't blocking ports. However they might be shaping or blocking along a port. Not likely, as the program they probably use will detect the LW softw. But you could try changing ports. Such as 1111, 3500, 80, 4008, 1203, 10000, 15189, 22817, 443, 427, 34599, 40475, 64049. ie: Go to LW's menu bar, Tools>Options>Advanced>Firewalls. Change the port there. But to change the actual connection port, you may need to set it to manual port forwarding. And change both the listening & connection port. I haven't worked with a UPnP router so I'm not sure if you need to change both. Change the port, press apply button. Then reconnect. ie: go to File>Disconnect, wait a minute, then file>connect & give each one at least 15 mins to try to connect. And experiment with downlding to see what speeds you get. Again, the magnet link is probably a fast guaranteed way to test the speed of your downlds.

I thought Napster had closed down. Do you find many downlds with it? I presume they're not files found on a server as before.

Mattcharles February 6th, 2006 06:24 PM

Quote:

Originally posted by Lord of the Rings
As noted in one of the earlier posts, apparently not everybody is affected. Many but not all. So whether your problem is your isp or something else I don't know. But it certainly points in that direction. Try Bearshare Lite http://www.filehippo.com/download_bearshare_lite/ & see if you're able to connect. If it is your isp, then they might only be targetting LW & only for selected users. It's hard to know how they're approaching the issue if the problem is them. It's not uncommon for an isp to target only specific users. Stief, an experienced member of this forum could tell you about it. How after threatening to go to another isp after he had a free trial with another isp, that all of a sudden after telling his isp, they stopped the shaping of his LW bandwidth. I've read similar reports here & other forums.

It seems they aren't blocking ports. However they might be shaping or blocking along a port. Not likely, as the program they probably use will detect the LW softw. But you could try changing ports. Such as 1111, 3500, 80, 4008, 1203, 10000, 15189, 22817, 443, 427, 34599, 40475, 64049. ie: Go to LW's menu bar, Tools>Options>Advanced>Firewalls. Change the port there. But to change the actual connection port, you may need to set it to manual port forwarding. And change both the listening & connection port. I haven't worked with a UPnP router so I'm not sure if you need to change both. Change the port, press apply button. Then reconnect. ie: go to File>Disconnect, wait a minute, then file>connect & give each one at least 15 mins to try to connect. And experiment with downlding to see what speeds you get. Again, the magnet link is probably a fast guaranteed way to test the speed of your downlds.

I thought Napster had closed down. Do you find many downlds with it? I presume they're not files found on a server as before.

yeah, I tried BearShare, and nothing! So it must be my ISP who is doing it. I need to call them tomorrow!
What do I tell them when I call?

I also tried to download and install LimeWire on my other computer and I hooked it up to the cable and it didn't work, so we know it's my ISP for sure! I am really upset. I think that the ISP doesn't have a right to do that. We should do what we want online. :(


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