I'm a Long Island attorney using Optimum Online, and I'm facing the same tech issues. Limewire was fine until about 2 weeks ago, then my connection ability was somehow restricted. Before I get messy with Optimum, I have some tech questions and need your help.
OOL won't admit to cutting bandwiths or using content filter software specifically targeting peer to peer programs. It seems more like the problem is they're cutting out specific users who exceed a certain amount of bandwith, is that correct? Is there a way to make certain this is Optimum's fault, and to prove they are deliberately doing this? What kind of records could I subpoena that would indicate they're enforcing this kind of policy? Why haven't the attorneys for Limewire already investigated this issue? Any other suggestions would be greatly appreciated.

"Dear kidzapper@aol.com:

Thank you for contacting Optimum Online regarding your question about third party programs. We apologize for any inconvenience this may have caused you and will be happy to assist.

We would like to advise you that Optimum Online allows full connectivity to the internet. Firewalls to have the capability of blocking out ports. Program like you mention may need certain ports open and it's possible a firewall maybe blocking access.

For additional information, please feel free to review our FAQ located at http://www.optonline.net/Support . If you require further assistance you may contact us via:

Email: http://www.optonline.net/Cservice/Ar...icle%3D1993861

Live Support: http://ool.hopto.org

Phone: http://www.cablevision.com/index.jht...ype=phone_list

Thank you again for contacting Optimum Online. Have a nice day.

Sincerely,
Technical Support
3672"

they gave me bullsh*t