I need help Here's the list...

1. what OS version (eg: Windows 98, XP,OSX, Vista) ? XP Home
2. What firewalls you have ? Windows Firewall
3. How much ram ? 1.75 GB
4. Hard Disk space available ? 50MB
5. Connection type (eg: dialup, broadband, cable, etc.) ? Cable
6.Modem what brand name & model numbers ? Motorolla Surfboard, SB4200
7.Router brand name & model numbers ? None
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? House
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? 4.14.12 LW, Java 1.6 (Standard)
10. Who is your ISP provider (Internet Service Provider) ? TimeWarner Roadrunner
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? Your Test worked!
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No Other p2p Programs
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? Experienced User, New Problem
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Yes
15. Have you given full permissions for LimeWire to pass through your Firewall ? Yes, Exceptions: Limewire, and self installed Port (not sure if this should have been done) for port 6346 UDP
16. XP users, Please state XP firewall on or off.? On
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? Security Update for Windows XP (KB931261) Installed
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ? UPnP



Any ideas are GREATLY appreciated... I've never had trouble connecting to Limewire in the past and it's really disappointing to have it be unavailable. I don't know if I'll get a email response, so if you could just send me a email to check the post (or any suggestions, if you so desire) - *email address removed*

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