Limewire acts as if opening then error message
 

HELLLLP!!!!!!!! I have purchased Limewire pro 4.10, I have a mac with tiger running system. Limewire acts as if opening then i get an error message right on loading html engine. then pop up error message says LW has quit unexpectedly. I have tried everything... erased preferences folder, removed/uninstalled and reinstalled. I rebooted using save mode and ran Repair Permissions, I dont know what else to do... Please help i have been tring to fix for 2 weeks now, and have emailed LW and noone has gotten back to me on this issue.
Julie B:eek:

Make sure you're using Java 1.5
I think the latest java 1.5 update forces people to use it but I'm not sure. To be sure see Setting up Java 1.5

Also, go to your LW Pro personal download page & look for the beta link at the bottom of the page. Then find the LW 4.11.4 pro beta & try it & see if the same problems occur.

thanks
 

I will try once i get home tonight - i am currently working.
thank you for responding - i will let u know how it goes.
julie

all info
 

1. I have mac os x version 10.4.6
2. I am using cable modem through comcast(rca digital broad band model DCM425C)
3. NO Router
4. Connecting from home/apt.
5. Java version 5.0 (i put at top of list -like suggested in previous email)
6. Limewire version 4.10.9 pro
7. Processor has 600 mhz power pc G3
8. Memory on hd- 640mb SDRAM
9. I have 33.62 gb available
10. Roomate and I share one internet cable.
11. Website link u directed me to said "Test Worked"
12. Cant open LW- upon opening it unexpectedly stops while trying to load html engine. So cant see if there are any brick walls.....

Are you having the same problem with LW beta 4.11.4? Off-hand I'm not sure what the problem might be.

I've searched the OSX sections of the forums & came up with these: 1. Click on link 1, & 2. Click on link 2, & 3. Click on link 3,
& 4. Click on link 4

Go to your Utilities folder & open Console & look for LW log reports & post one here. That way we may be able to find what the problem is. ;)

Sorry about your desecrated pm sent to me. I'm not sure about the JavaStub option as I've never used it myself. Description sounds straight forward though a little tricky.

Can you post a log report for LW. That will hopefully show what the problem is. ;) BTW how much RAM do you have?

JewlsB, I see you were having trouble with java and your system.

Did the Pro support folks show you how to use the Terminal, or the Console?

noone has showed me how to use terminal or console....?
im starting to get a little confused with all these computer terms.

OK--they are indeed confusing, but they will help track down your problem.

We need to find out why LimeWire is quitting when loading.

Console will (I hope) give an error message when you try to open LimeWire.

Console is in your Applications folder inside the Utlities folder.

Could you open Console, and then try to open LimeWire, and then note what messages are shown in the Console?

You can post the parts here, or PM me if you preferr.

Cheers

console
 

===== Thursday, June 15, 2006 10:05:26 PM US/Eastern =====
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: An unexpected Java error has been detected by HotSpot Virtual Machine.
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: If this error is reproducible, please report it with the following information:
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 1. Provide the steps to reproduce, a test case, and any relevant information
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 2. The corresponding JavaNativeCrash_pid<num>.crash.log (Java state)
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 3. The corresponding <name>.crash.log (native state; generated by CrashReporter)
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 4. This data:
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Java VM: Java HotSpot(TM) Client VM (1.5.0_06-64 mixed mode, sharing)
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Bus Error (0xa) at pc=0x907beba4
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Process ID: 278, Current Thread: 25192960
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: File report at: http://bugreport.apple.com/
Jun 15 22:05:50 /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: An error report file has been written to:
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: /Users/macuser/Library/Logs/Java/JavaNativeCrash_pid278.crash.log
Jun 15 22:05:52 xxxx crashdump[279]: LimeWire crashed
Jun 15 22:05:54 xxxx crashdump[279]: crash report written to: /Users/macuser/Library/Logs/CrashReporter/LimeWire.crash.log

Download. http://www.apple.com/downloads/macos...lease4ppc.html
Install.
Try a java app as LW.

Your Java VM was corrupted hence you need to reinstall it.

Ciao

OK --that helps a bit. Java is crashing (JavaNativeCrash_pid278.crash.log).

What kind of processor does your Mac use? AppleMenu->About this Mac should show something like "Processor 1.4.2 GHz PowerPD G4"

Once we know that, we can then redownload java, and try to reinstall it

for the PowerPC, here's the link http://www.apple.com/support/downloa...lease4ppc.html

the intel macs need to use http://www.apple.com/support/downloa...ase4intel.html

Just as I'm quickly passing thru, she sent me these details a few days ago:

1. Mac os x verson 10.4.6
2. Cable modem through comcast(rca digital broadband, Model DCM425C)
3. Connecting from home/apt.
4. Roomate and I share connecting line.
5. Java version 5.0(put at top of list as previously suggested)
6. LimeWire version 4.10.9 pro
7. Processor 600 mhz Power pc G3
8. 33.62 gb available on hd
9. Website you directed me to go to said "Test worked"
10. Can't open LW, it acts as if opening then unexpectedly quits upon tring to load html engine.
11. Cant open lw to see any bricks.

btw thanks for the support et voilà & Stief

to: stief
 

I have a power pc - G3


jewlsb

Downloaded
 

I installed link for power pc- Java 5.0 Release 4(PowerPC)
and LW still crashed on loaded html engine?

Jewlsb

OOh--that's not good.

I'm assuming you did a safe boot and a normal restart after the install.

What did Console show this time?

no
 

I didn't do a safe re boot...so now what should i do? uninstall and try angain using safe boot?

after a safe boot, and then a normal boot, try to start LimeWire and note what the Console shows.

Oh .. I'm slow typing at this time ...

Safe boots & repairing of permissions is recommended after installing new software. Then reboot normally of course before you open LW. BTW which version of QuickTime do you have? Do you still have remnants of QT 6 or earlier on your system? Have a look at your receipts folder & see if there are earlier versions. This might not be a fix but possibly be related. Tell us if you find earlier versions.

I was wondering ... unless you've done a complete reformat of your disks, I presume you still have some old softw on your system.

log after reboot
 

Mac OS X Version 10.4.6 (Build 8I127)
2006-06-17 13:54:54 -0400
2006-06-17 13:54:56.776 SystemUIServer[136]
MenuCracker
see http://sourceforge.net/projects/menucracker
MenuCracker is now loaded. Ready to accept new menus. Ignore the failure message that follow.
2006-06-17 13:54:57.106 SystemUIServer[136] failed to load Menu Extra: NSBundle </Library/PreferencePanes/MenuMeters.prefPane/Contents/Resources/MenuCracker.menu> (loaded)
2006-06-17 13:54:57.194 SystemUIServer[136] lang is:en
2006-06-17 13:54:59.116 SystemUIServer[136] Permitting load for class MenuMeterCPUExtra
2006-06-17 13:54:59.899 SystemUIServer[136] MenuMeterCPU loaded.
Jun 17 13:56:32 xxxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: An unexpected Java error has been detected by HotSpot Virtual Machine.

quick time
 

I have quick time 7.0
quick time 651
quick time 652
quick time 701
quick time 703
quick time 704

disk reformatt
 

How do I reformatt all disks?

Out of curiousity do you have a SCSI drive? Do you also have Classic environment installed (such as OS 9)? Your G3 was around the 600 MHz right? The last official G3 was 450 MHz but I recall there was an option to speed them up beyond this. I can't remember how ... unless it was turning the clock up or something.

My My I'm slow typing tonight! No I was asking if you ever had reformatted your disks. I'm NOT suggesting you should.

Perhaps you should look at this: QuickTime 7.0.4 bug stops LimeWire from opening!

what is a SCSI drive... Yes i also have classic os 9. My processor is 600 MHz power pc G3

i have 640 MB SDRAM

Sorry I edited in my last link. Check it out about QT as this might be your problem.

JewlsB, can you tell us more about MenuCracker? It was causing some kern protection failures according to their bug reports http://sourceforge.net/projects/menucracker

There was no response to a request for uninstalling it.

No color mac
 

I have an ibook, it doesn't have any color (blue) to it at all.

Sorry ... I misunderstood ... I thought you had a desktop model. Ignore my comment about such then. Did you check the QuickTime issue?

Reciepts folder
 

I have all these in my reciepts folder
quick time 7.0
quick time 651
quick time 652
quick time 701
quick time 703
quick time 704

I tried a safe boot again and this is what my console says

Jun 20 20:17:04 xxxxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: An unexpected Java error has been detected by HotSpot Virtual Machine.
Jun 20 20:17:04 xxxxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: If this error is reproducible, please report it with the following information:
Jun 20 20:17:04 xxxxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 1. Provide the steps to reproduce, a test case, and any relevant information
Jun 20 20:17:04 xxxxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 2. The corresponding JavaNativeCrash_pid<num>.crash.log (Java state)
Jun 20 20:17:04 xxxxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 3. The corresponding <name>.crash.log (native state; generated by CrashReporter)
Jun 20 20:17:04 xxxxxx
/Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 4. This data:
Jun 20 20:17:04 xxxxxx
/Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Java VM: Java HotSpot(TM) Client VM (1.5.0_06-64 mixed mode, sharing)
Jun 20 20:17:04 xxxxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Bus Error (0xa) at pc=0x907beba4
Jun 20 20:17:04 xxxxxx
/Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Process ID: 142, Current Thread: 25192960
Jun 20 20:17:04 xxxxxx
/Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: File report at: http://bugreport.apple.com/
Jun 20 20:17:04xxxxxx
/Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: An error report file has been written to:
Jun 20 20:17:04xxxxxxx
/Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: /Users/macuser/Library/Logs/Java/JavaNativeCrash_pid142.crash.log

a google of "bus error os x" turned up only old posts and bad news: the only suggestions I could find were pointing to reinstalling the system.

Uggg. And you've done that already once before, if I recall correctly.

I've left a message foran expert to look at your problem, but they're not available now, and I doubt they'd be able to take a look any time soon.

Sorry

problem
 

i have no idea what to do? Should i try to download a different program all together? I dont want to pay for lw if it isnt gonna work for me!!!!!!
jewlsb

thanks for tryin

Pay? LimeWire is free :)

All the other filesharing programs for Macs are based on java or LimeWire. As long as your system is messed up, the others won't work.

Run Webstart (It's in Applications/Utilities/Java). I expect it will crash too.

Right?

Lw Pro
 

I paid like $20.00 to get LW Pro.... and if it's not working - i have tried to fix this problem now for like 2-3weeks....its frustrating.......