Limewire acts as if opening then error message

[JewlsB]

HELLLLP!!!!!!!! I have purchased Limewire pro 4.10, I have a mac with tiger running system. Limewire acts as if opening then i get an error message right on loading html engine. then pop up error message says LW has quit unexpectedly. I have tried everything... erased preferences folder, removed/uninstalled and reinstalled. I rebooted using save mode and ran Repair Permissions, I dont know what else to do... Please help i have been tring to fix for 2 weeks now, and have emailed LW and noone has gotten back to me on this issue.
Julie B

[Lord of the Rings]

Make sure you're using Java 1.5
I think the latest java 1.5 update forces people to use it but I'm not sure. To be sure see Setting up Java 1.5

Also, go to your LW Pro personal download page & look for the beta link at the bottom of the page. Then find the LW 4.11.4 pro beta & try it & see if the same problems occur.

[JewlsB]

I will try once i get home tonight - i am currently working.
thank you for responding - i will let u know how it goes.
julie

[JewlsB]

1. I have mac os x version 10.4.6
2. I am using cable modem through comcast(rca digital broad band model DCM425C)
3. NO Router
4. Connecting from home/apt.
5. Java version 5.0 (i put at top of list -like suggested in previous email)
6. Limewire version 4.10.9 pro
7. Processor has 600 mhz power pc G3
8. Memory on hd- 640mb SDRAM
9. I have 33.62 gb available
10. Roomate and I share one internet cable.
11. Website link u directed me to said "Test Worked"
12. Cant open LW- upon opening it unexpectedly stops while trying to load html engine. So cant see if there are any brick walls.....

[Lord of the Rings]

Are you having the same problem with LW beta 4.11.4? Off-hand I'm not sure what the problem might be.

I've searched the OSX sections of the forums & came up with these: 1. Click on link 1, & 2. Click on link 2, & 3. Click on link 3,
& 4. Click on link 4

Go to your Utilities folder & open Console & look for LW log reports & post one here. That way we may be able to find what the problem is.

[Lord of the Rings]

Sorry about your desecrated pm sent to me. I'm not sure about the JavaStub option as I've never used it myself. Description sounds straight forward though a little tricky.

Can you post a log report for LW. That will hopefully show what the problem is. BTW how much RAM do you have?

[stief]

JewlsB, I see you were having trouble with java and your system.

Did the Pro support folks show you how to use the Terminal, or the Console?

[JewlsB]

noone has showed me how to use terminal or console....?
im starting to get a little confused with all these computer terms.

[stief]

OK--they are indeed confusing, but they will help track down your problem.

We need to find out why LimeWire is quitting when loading.

Console will (I hope) give an error message when you try to open LimeWire.

Console is in your Applications folder inside the Utlities folder.

Could you open Console, and then try to open LimeWire, and then note what messages are shown in the Console?

You can post the parts here, or PM me if you preferr.

Cheers

[JewlsB]

===== Thursday, June 15, 2006 10:05:26 PM US/Eastern =====
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: An unexpected Java error has been detected by HotSpot Virtual Machine.
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: If this error is reproducible, please report it with the following information:
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 1. Provide the steps to reproduce, a test case, and any relevant information
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 2. The corresponding JavaNativeCrash_pid<num>.crash.log (Java state)
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 3. The corresponding <name>.crash.log (native state; generated by CrashReporter)
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: 4. This data:
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Java VM: Java HotSpot(TM) Client VM (1.5.0_06-64 mixed mode, sharing)
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Bus Error (0xa) at pc=0x907beba4
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: Process ID: 278, Current Thread: 25192960
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: File report at: http://bugreport.apple.com/
Jun 15 22:05:50 /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: An error report file has been written to:
Jun 15 22:05:50 xxxx /Applications/LimeWire/LimeWire.app/Contents/MacOS/LimeWire: /Users/macuser/Library/Logs/Java/JavaNativeCrash_pid278.crash.log
Jun 15 22:05:52 xxxx crashdump[279]: LimeWire crashed
Jun 15 22:05:54 xxxx crashdump[279]: crash report written to: /Users/macuser/Library/Logs/CrashReporter/LimeWire.crash.log