Hi,
I have a older emachine computer with XP. I use Cox cable internet. I just purchased limewire PRO and I cannot get a full connection. Its stops at one bar and I cannot use any of the service. I have deactivitated the firewall (that I know about anyway). I have checked all the settings from some of the pages that I have read on this site. I still have the firewall in that appears on the bottom of the page. My daughter uses limewire with her computer with the same service. I began to try the whole procedure of setting up a different IP with 7 pages of instructions and got lost in the procedure of where the DNS was not clear and then you have to call your provider to get the correct name servers and so on. I just paid to use the service. Im not a computer programmer..... Is there a easy fix or what is the process to get my money refunded from limewire pro? If I cant get any assistant written in simple form then Im simply going to call my credit card company in the tomorrow and stop payment on the charge.. Sorry but im frustrated. This seems to be a ridiculous process just to listen to some music. Thanks in advance for any advice.

Try the fixes in the thread below. If nothing there helps, post back with your system details:)
If LW Will Not Connect

Having bought Limewire Pro recently Stanstinnett should have no problem connecting and downloading . Still if you deactivate the Windows firewall you must make sure your antivirus allows LWPro and if you use a router you must also open the ports on it.
As far as your antivirus software is concerned you open it see what programs are allowed and if LW does not appear in the list you add it by following the various steps given by your antivirus software.
As far as your router is concerned after checking the port number in Tools when opening LW you enter the number in your router (UDP/TCP). Normally the brickwall should disappear.

Firewall problems
 

Is it really necessary to do all that stuff? It seems terribly complicated with the likeliehood of fouling something up. I have the firewall problem as above and can't decide why but I am not a complete techie and don't trust anything! Is there an easier way?

I don't think so. Your antivirus software must allow the LW application to function; so must your router if you have one. It's not complicated: when you open your antivirus window you'll have something on programs to be allowed in. It's also the case with Windows firewall: when you double click on the icon you will have 'general' 'exceptions' and 'advanced'. You open 'exceptions' and indicate you allow LW to go through.

please W H A T is NPF i dont have it...and in the last Norton Version there is no personal firewall it says smart firewall..and even if i disable it LW doesnt connect... I have already disabled windows firewall....still need more help..
I cant make KW 4.9.23 connect...thanks

System details - help us to help you (click on blue link)

Frostwire
 

Hi Lord of the Rings...I downloaded Frostwire and doesnt recognize a firewall so it works..butnot very well..i did a search for soul musinc and only downloaded 3 files.! so it is not downloading many files...but atleast under connections there is a list of 3 ISP>
I opend LimeWire but doesnt connect and the firewall is still there...although it has been disabled from Windows and Norton
The key is that Limewire rejected my ISP.
Any other ideas? the Java was last updated in April 08 and I spent thaat year using Limewire with no problem so I dont this is JAVA the problem..I even did an updated today and Frostwire works with it.

Any other ideas? how do I make Limewire recognize my ISP ?
or to Limewire stop recognizing a firewall that doesnt exist as it is also on the list of exceptions.
I use Windos xp, lan connection, mobile broadband device, nothing new has been added to my computer.
Thank you..Dolores