wtf!!!! i thought

shawood · #1 (**permalink**) October 23rd, 2006

i though this was suposed to be the official tech help site i posted a need for assistance 2 days ago and not one of the moderators could find the time to help?????? what is the advantage of purchasing this package if you cannot get the problems fixed and be able to use lw. is there a phone number to contact your company to talk to somebody to get this issue resolved? since the moderators cannot find the time in their busy day to assist me with this problem.

garbagefan2 · #2 (**permalink**) October 23rd, 2006

If you baught pro from limewire.com technical support is available.

Sleepless · #3 (**permalink**) October 23rd, 2006

To ellaborate on that, this is not the official Limewire Help Forum. There is no official forum, only tech support by email.

The most likely reason that noone has answered yet is your connection (Sattelite). Noone here uses that and from what I hear, those ISP's that offer sattelite don't like Limewire very much.

Another reason could be some sort of blocking program on your PC. Even PeerGuardian2 may be a culprit in some cases, but usually not when there is no other firewall running.

Try Googling your ISP for similar cases or search here for other threads involving sattelite. Just search for the word sattelite or satelite

Here's one example and there are a lot more like it:

http://www.gnutellaforums.com/showth...light=satelite

shawood · #4 (**permalink**) October 24th, 2006

i have spoken to my service provider and they said that they do not block p2p's and other customers have lw and are not reporting any problems. i have finally got it to start working again but it shows turbo connection but the firewall is still up and i noticed that the listening port changes from time to time so i do not know if this is a problem and yes i did purchase pro from limewire where is there tech service site or phone number if anyone knows thanks

Sleepless · #5 (**permalink**) October 24th, 2006

Quote:

Originally Posted by shawood

When I first downloaded lw it connected ok but speeds were not tremendous. Now however it is not connecting in all but it still downloads a few files at about 1 - 8 kbs. It keeps searching for connections but never locks on any eventually it stops looking altogether. Sometimes I can see the blue earth other times it has a firewall up but it always changes even with the firewalls disabled

1. OS version? xp
2. What firewalls you have? i disabled all that i know of and know how to
3. How much ram? 384 mb
4. Hard Disk space available? Not sure but should be plenty
5. Connection type? Satellite
6. Modem & router brand name & model numbers? viasat surfbeam i.t.e model sm2000
7. Where are you trying to connect from home
8. What version of LimeWire (LW) & Java do you have? 4.12.6 pro 1.5.0_08
9. Who is your ISP provider Wild Blue
10. Do this simple test for us. It worked
11. Are you sharing the connection with other computers or p2p sharing programs? not that i am aware of
12. Is this a your 1st try at FW or is this a new problem with an experienced user. explained earlier
13. Do you see a brick wall in front of the blue world icon at the bottom of FW's interface? sometimes yes sometimes no before I started having problems it always had the brick firewall up but I was able to connect,now even when the firewall is not showing it still will not connect it just keeps searching for ultra peers after bouts five to six seconds it'll remove the ones not connecting and look for more. I also tried deleating .limewire but still have same problems.

Tired of jumping between thread to read and this may help others come up with an answer (BTW This is Shawoods original post)

Sleepless · #6 (**permalink**) October 24th, 2006

In limewire

Go to Tools -> Options -> Advanced -> Firewall Config

Tell us what settings you use there

Also check your user manual for info on the modem. Like if there might be a firewall etc. in it.

I searched the net for similar cases and only found one (Which btw had no fix). Very few posts deal with any issues with that modem.

Also have you installed any software lately that can cause a firewall like block?

prettyeyes · #7 (**permalink**) January 28th, 2008

:rolleyes_ 2:

prettyeyes · #8 (**permalink**) January 28th, 2008

yes i want to install limewire as soon a possible

prettyeyes · #9 (**permalink**) January 28th, 2008

i thought limewire was free i dont want the pro one

Xcom46 · #10 (**permalink**) January 28th, 2008

Limewire Basic is Free Works about the same as Pro.

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