connection problems
 

ok..I have looked through the forums and cant find a answer..my LW was working great behind my zone alarm for almost a year..no problem..now since late sept I cant connect at all..can someone help me please?

Maybe if you give some info;)
System details - help us to help you

Have you been through this sticky?
Connection problems? Check here first!

If you're seeing the firewall icon, the problem's not necessarily with your ZA...could be an issue with a modem/router. Check that sticky for lots of helpful info.

ZA config but if you're using windows xp, make sure your xp firewall is turned off; (never run 2 software firewalls at the same time, it results in less security, not more!!! As well as conflicts with firewall with LW) Disabling XP firewall no matter which set up you have

I've been having the same problem too, I used LW for about a year now, and ive tried configuring my Firewall, changing ports, everything!
My internet company swiched to a different name a few days ago, thats about when it started, would that have any thing to do with it?
Any suggestions?

Humbolt,
everything remains the same for me ..no internet provider changes..its like my subscription ran out..and I'm good there until Jan.
But If i cant get this resolved..I will be going somewhere else,It sucks to pay money and not use the program for over a month.

Birdy,
1. OS version? (eg: Windows 98)
windows xp
2. What firewalls you have?
zone alarm
3. How much ram?
58 ? not sure on that one
4. Hard Disk space available?
i have 74% free space?
5. Connection type? (eg: dialup, broadband, cable, etc.)
dsl
6. Modem & router brand name & model numbers?
dont know this one but i have a new dell
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
4.8.1
9. Who is your ISP provider (Internet Service Provider)?
bellsouth10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
says your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
my son and i are on same dsl link..but have always been an no problems befor
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
i have has LW for almost a year with no problems
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
i dont see either..the blue world icon or brick wall
hopes this gives you evough info to help

okay, but would that change anything on mine? This happened to me like a year ago on my old computer, but it got better over time.

slepage,

6. Are there any boxes that your computer connects to (between your computer & your connection point at the wall)? If there are, look for brand & model numbers...look underneath too.

13. When LW is open, right click on the bottom bar (where you see your connection status & number of shared files etc)...make sure that Show Firewall Status is ticked:wink: Now you should be able to see the blue globe.

Did you double check that your XP firewall was off & also check the ZA config (see the link that Botox left)?

Humboldt,
How can anyone help you if you don't give any details??

ok, I have a motorola SB5120 modem, my windows firewall is off, and norton firwall permits limewire. what did you mean about the firewll icon on LW is ticked?

That's for slepage...they don't have their firewall status showing.

Do you see the firewall icon?
What OS are you using?
What type of connection do you have?
Who is your ISP?
Does the port 6346 test work?
Where are you connecting from?
What version of LW & Java do you have?
Are you sharing a connection with other computers?
:bangh:

If you do see the firewall icon, have you tried reconfiguring Norton's firewall?
http://www.gnutellaforums.com/showpo...50&postcount=2

Have you looked through the connection problems sticky (see post #2)

ok....
id do see the firewall icon
im using windows xp media edition with sp2
im using a cable modem
my isp is suddenlink (used to be cox)
yes the test worked
im connecting from my house
LW-4.12.6 Java-im not sure but i updated it yesterday
No

Thanks for that, im not all too good at this. :)

From Humboldt as well
 

My limewire stopped working when I had the shift from Cox to Suddenlink as well. Might be the issue though I have no idea how to get around it. Suddenlink is rather lacking on response to customer requests for tech support. I had no issues until the service provider switch occured. :bangh:

Firewall brick wall image: http://www.gnutellaforums.com/attach...1&d=1162908502

Deadland we need details to see if we can possibly help. The link to question & answers needed are above in Birdy's post #2

If it is what do u think it might be? some one should make a suvey or something about the cox to suddenlink swich.

Humboldt,
Your modem doesn't seem to have a firewall...did you try reconfiguring Norton?
A lot of Cox customers had trouble using LW, not too sure about SuddenLink.
There are a couple of points in their AUP which could suggest that they're anti-p2p but I can't find anything to say that they're definitely going to cause problems.
http://www.suddenlink.com/About-Sudd...nd-Policy.html

You could try connecting through a different port , say 64049...tools > options > advanced > firewall config & you can change LW's listening port.

ok, sorry, but whats an AUP? is there a way to configure the anti-p2p, and yes i did configure norton.
Thank you for your help so far :)

AUP is acceptable use policy (sorry:o)...that's where you can often find info about whether your is blocking or throttling p2p. It does sound suss that you & Deadland both had probs after the ISP change. Have you tried calling them to find out their policy on p2p?

You could always try using a different port & see if that helps.
Otherwise...sorry but I'm a bit stumped.

I don't get it i thought limewire was designed to work behind a firewall? When is a firewall ok and when not? I set my computer as DMZ so that should make it irrelevant but I wouldn't mind having it work behind a firewall if I ever want to change it. Doesn't work at all at this point though so I guess it's a moot point.

ok, thanks again, I cant use Lw at all now, i tried frostwire, still didnt work!
whats the differencr between frostwire and limewire?
if i did call my ISP could they do any think about it any way? i could just go to the store, their company's like a mile away.

1. OS version? (eg: Windows 98)
WIN XP Professional SP2

2. What firewalls you have?
Windows Firewall

3. How much ram?
2.00GB

4. Hard Disk space available?
15GB

5. Connection type? (eg: dialup, broadband, cable, etc.)
Cable

6. Modem & router brand name & model numbers?
Cable Modem: Toshiba PCX1100U
Router: D-Link AirPlus XtremeG D1-624


7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
Limewire 4.12.16
Java 1.5.0-_09

9. Who is your ISP provider (Internet Service Provider)?
Suddenlink

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
"Your Test Worked"

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
On a wireless network. One other PC in the house on a hardline of the same router network

12. Is this a your 1st try at LW or is this a new problem with an experienced user.
Been using LW for years ... first time I've had a problem connecting that wasn't easily resolved.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes, even when windows firewall is disabled.

I've uninstalled and reinstalled LW twice to no avail. I've manually entered an exception in my firewall as well. I've also manually entered my firewall listening port I obtained from the Advanced settings in LW. Still nothing. I've also changed my port to 64049 as birdy suggested and still can't connect. All of which leads me to believe its got something to do with the wonderful folks at Suddenlink. Thus far they have not answered any of my tech support questions including ones unrelated to this issue with my p2p. Next step is to call them ... but as it stands I expect to be treated to a voice recording of an FAQ.:super: LOL.

I've got the same exact problems.

1. OS version? (eg: Windows 98)
WIN XP Professional SP2

2. What firewalls you have?
N/A - I have a Dlink DI-624 router but I have the comptuer with limewire set as dmz. The firewall icon does not appear in limewire and the connection quality is always perfect (all green bars).

3. How much ram?
512 mb

4. Hard Disk space available?
100+ GB

5. Connection type? (eg: dialup, broadband, cable, etc.)
Verizon Fios Fiber Optic

6. Modem & router brand name & model numbers?
I don't know the modem - wahtever verizon gives.
Router: D-Link AirPlus XtremeG D1-624


7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
home.

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
Limewire 4.12.16
Java 1.5.0-_09

9. Who is your ISP provider (Internet Service Provider)?
Verizon Fios.

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
"Your Test Worked"
It works.

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
There's two other PC's. They are usually not using P2P. They are not set as the DMZ, my computer is.

12. Is this a your 1st try at LW or is this a new problem with an experienced user.
Was using bearshare, performance was poor but worked sporadically. Limewire does not work at all, ever.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
No, Initially I did but now I'm not. Not sure what I changed to make it go away.


I was using bearshare and the performance was getting worse and worse. Certain files never work or the download will start and run slowly and then die. I find that small files work more often. Also if I were to que up maybe 50 large files and then leave my computer on for a day or two eventually I get some of them but not all.

I thought perhaps the version of bearshare was outdated so I tried limewire (which I also know to be clean of spyware - bonus) but limewire doesn't work at all. I pick files with lots of sources and a four star quality but ti doesn't matter. They just sit there for every and either never connect or say more sources needed which it never finds. I never see any uploads going out either. Bearshare always worked with uploads disabled or if I enabled it a ton of files would upload just fine. If I turn the search monitor on in limewire I see incoming searchs and I can search files but that's all I can do.

I have a routed but my p2p computer is set as the DMZ.

What I don't understand is if all they're doing is blocking the port why I can't just change it and have it work. I've tried changing the ports in limewire but it doesn't work.

Does anyone have any ideas?

I've been through this too: http://www.gnutellaforums.com/showth...threadid=51357

There's not too much diff between LW & FW...FW's based on LW & has a few tweaks (but don't ask me what they are!).
I really suggested calling your ISP to try & find out one way or another whether they're causing your problem. If they're anti-p2p they're not going to do anything to let you connect. It's more for your peace of mind...so you don't go crazy thinking that there's something within your setup causing the problem:wink:

Deadland...someone recently called their ISP under the guise of being a potential customer. They were told that there were measures in place to block p2p. When they'd phoned the helpdesk previously as an existing customer, they got the run-around:(

Boy, that doesn't surprise me in the least ...

Just sent them another e-mail. I'll try to call them on Monday and see what they say - since I don't expect an e-response to my tech support request. I'll post the response if anyone is interested.

Good luck & yes, please let us know how you get on.
If it turns out that you find they are causing the problem, you can add Suddenlink to the list in the link below...that will help other people in future.
http://www.gnutellaforums.com/showth...threadid=33712

okay...I'm going to call up "sudden link" and talk to them about this(i know a lot of the people that work at the local store) I wish they would've kept with Cox. :( I have now tried everything ive seen on the internet for the past few days and it has to be suddenlink!

Cox is also known to hinder p2p use.

Me Too
 

Humboldt, I am also a new Suddenlink customer in the Eureka area. A friend at work was having trouble connecting to Limewire and so I tried at home again tonight to see if I could help him. Looks like I am screwed too.

I usually use zone alarm. I have turned all firewalls off but I still get the starting to connect message in the lower left of the Lwire app with a brick wall infront of the world icon. Funny thing is that our IP address range traces back to Tyler, Texas which is quite a ways from where we really are.

Hopefully as there is some kind of fix or work around...where am I going to get my xmas tunes?

Foolboy,
Thanks, you live in eureka 2? I might know uoi, im in highschool so it doesnt sound like i do though. I've herd of about 6 cases of this exact thing from around here just today so suddenlink will most likey do something hopefully.

Okay, so i just called my local service and their going to contact It or something and call me back. If all of you called Suddenlink, they might do something.

The saga continues ...
 

So the cox versus suddenlink saga in Eureka continues. I finally received a reply from suddenlink and here's what it said.


(Apologies if the above info is hinky and hard to read ... can't insert the frames.)

Here's the deal though: As I was reading this e-mail Windows was updating Media Player to ver. 11.0.5721.5145 in the background. When it was done I rebooted the computer and for the hell of it launched LW. Guess what ... perfect connection. So either suddenlink did a quick shuffle (which I doubt) or it was Media Player causing issues. I'm curious to know if other suddenlink users that have updated Media Player to the newest version are still having connectivity issues.

As a said note, other than LW and Kazaa, I was also unable to connect to Blizzard's P2P update downloader for WoW (World of Warcraft). So in other words, I had an all around P2P block until now.

Holy COW!!!!! i opened LW, then Windows media player, and as i opened it, i got a full connection!! Thanks so much!!! sorry, im a wee bit excited. Thank you too all of you. :dance:

Ok, I can not seem to upgrade my Windows but I still can not get onto the Limewire Network from my suddenlink connection. Anyone figure out what the problem was for sure?

just check you firewall settings, and your connection settings on limewire, and if that doesnt work, check the connection every so often, for about a week. The only way ive ever been able to fix my connection is to wait.