Hello,

Running XP Pro w/ 3 user accounts on PC.

ISSUE :: I can connect and use LM with no issues with my account but I can not connect with the other 2 user accounts (both have admin rights). LM has 1 bar and is stuck on "connecting"... Any any would be greatly appreciated!

1. OS version? (eg: Windows 98) :: XP Pro
2. What firewalls you have? :: Windows
3. How much ram? :: 320mb
4. Hard Disk space available? :: 5gb
5. Connection type? (eg: dialup, broadband, cable, etc.) :: broadband
6. Modem & router brand name & model numbers? :: Netgear WNR834M
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? :: house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. :: 4.8.1 / 1.4.2.05
9. Who is your ISP provider (Internet Service Provider)? :: COX
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? :: Your test worked!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. :: NA
12. Is this a your 1st try at LW or is this a new problem with an experienced user. :: NO
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? :: NO

I presume you're using the Netgear in UPnP mode right? I don't use windows XP so I'm not sure about the windows UPnP setting. But check that the UPnP setting is setup properly for the other accounts: http://www.alloy.com.au/support.asp?TID=229
I'd have thought that setting would be universal however for all users.

I do know Cox are reknown for p2p shaping but they don't apply it to all users.

Your Java version is a little old.

In the other user accounts, try deleting their LW Preferences folder whilst LW is closed; instructions here: Point #2 & 3 in Fixes for Limewire (sample image included at bottom of page.)

Upon opening, set LW so it doesn't start on startup. LW's menu bar, Tools>Options>Connections & disable connect on start up. Then next time opening LW let it settle for 5-10 mins, then go to File menu -> Connect. Give it plenty of time to connect.

I presume you configured XP firewall for each user?! Firewall configuration instructions (click on link). This can be found in the Control panel I believe.

Do you have a separate installation for each user or use shortcuts? You can simply use shortcuts from the single installation of LW. Send them to the user account desktop or start menu > Programs folder for that account.