1. OS version? (eg: Windows 98)
- XP
2. What firewalls you have?
- My XP firewall is turned off and I know I have Norton.
3. How much ram?
- Where would I find this?
4. Hard Disk space available?
- 62.2 gb
5. Connection type? (eg: dialup, broadband, cable, etc.)
- High Speed DSL
6. Modem & router brand name & model numbers?
- Actiontec GT704WG
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
- Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
- Limewire 4.12.6
- Java 1.5.0_06
9. Who is your ISP provider (Internet Service Provider)?
- Verizon
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
- It does not work.
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
- Not that I know of.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
- A new problem with a somewhat experienced user.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
- I do, and I know that means there is a firewall somewhere, but I don't know where. I disabled my Norton and my XP was never on, I have checked several times!

Sorry I can't help you guys to help me very much! I am trying! =)