Ok, well I recently got a new PC and decided to install LimeWire, so I downloaded the 4.12.6 version, but when I click the Limewire icon and it says something about my machine not haveing an active internet connection, or a firewall is blocking limewire from accessing the internet. Im on the internet so its not that, so I figured it was the firewall, I have 2 that I know of on the computer, the windows firewall and the norton internet security one. I tried everything, I turned them both off, I tried keep one on and the other off, I tried configuring it (not sure if I did it right though), but it just seems like this brickkwall in front of the globe wont go away :confused: So thats where you come in, I need help getting rid of this mystery firewall, its really getting annoying :bangh: Oh yea, on my old computer it ran limewire perfect right after downloading it, I didnt have to switch anything, if theres anything you guys need to know just say (Im no computer genious so you will have to guide me through stuff)

ok, just found this and I guess I need it, ill do my best to fill it out, like I said, im no whiz with computers

1. OS version? (eg: Windows 98) Windows XP
2. What firewalls you have? Windows and the Norton Internet Security thing that came preinstalled on the computer, those are the only 2 that I know of, but everything I tried to fix this, it seems there could be more that I dont know about, but I have no clue abou that stuff
3. How much ram? 960mb
4. Hard Disk space available? dont know where to look
5. Connection type? (eg: dialup, broadband, cable, etc.) Cable
6. Modem & router brand name & model numbers? Motorolla SB5120 SURFboard Cable Modem
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire 4.12.6 Java 1.5.0_10
9. Who is your ISP provider (Internet Service Provider)? Atlantic Broadband
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. I have no idea
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Ive had it on my old computer for a few months, never jad ot do this
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes, I cant get it to go away

ill be back later leave your solutions here please

Can you supply the details for your modem/router...It's the box that connects you to the internet and the name and model of it should be on it or under it...:rolleyes_2:

Is it what cable wire screws into?

ok i just looked at it and it says modem so ill psot everything it says.. Its motorolla SB5120 SURFboard Cable Modem

I think it's your ISP that is shaping p2p...Check out this thread...
http://www.gnutellaforums.com/showth...light=Atlantic
http://www.azureuswiki.com/index.php...are_bad_for_BT

ok ill try it

wow, I really have no idea where to start doin this stuff

and I was reading the link you posted and it says about connection speed, would that have something to do to remove the firewall im talking about?

There's probably not a real lot you can do, besides changing ISPs...Try changing the Port numbers it may help...

No it's your ISP that's to blame for the firewall...

oh, but my friend across the street is using it on the same isp

Ok then, maybe you Norton isn't configured properly...
http://www.gnutellaforums.com/showth...threadid=30505

I followed the steps on that post, since my limewire was on 'custom' but still a firewall blocking it, could there be another firewall on this computer blocking it?

Your modem doesn't have a built in NAT firewall so you can rule that out...
Since you are running Nortons firewall you should disable the windows one altogether, it's not wise to run 2 at the same time...
I would ring your ISP and ask them about being blocked from Limewire...
Also ask them what plan you are on and what allowance you have each month....:rolleyes_2:

does turning off windows count? Im not sure how to disable it

Go to the control panel, double click on Windows Firewall, check the disable box. But it does depend on your setup. There's another method mentioned here http://www.gnutellaforums.com/showth...620#post178620
You should not run 2 software firewalls at the same time. All softw firewall companies give that advice. It leads to less security not more & can cause other side effects.

ok ill try it, so just turning it off isnt the same as disabling it, correct?

ok i tried to disable, but i dont see the disabled box anywhere

I don't run XP so I can't tell you exactly where the disable box is. But Norton & XP's firewalls should NEVER be run together. They are reknown to clash with each other. Turning it off/disabling it .... I'd have thought the same thing but I'm not a XP user so not sure. Did you check the other method mentioned about disabling XP's firewall.

When updating LW sometimes Norton gets confused, so ... Reconfiguring Norton Firewall

yes that the only option i have, and thats to turn it off

Yep turn it off, because you are protected by Nortons firewall...
Attachment 3320

i did and theres still a firewall, and im almost positive its not my isp, because i just told my friend to try it and it worked

Well jimbo-ice I'm totally out of ideas as to why this is happening to you, hopefully another forum member can pick up something I've missed...I still think you need to give your ISP a call...:confused:

ok

Are you able to by-pass your connection device & see if you get LW to connect without the brick wall. Some isp's give an option to connect via dial up. This will tell us if the problem is your connection device or not.

Umm U lost be on By-pass my connection device, would umind walking me through this?

ok my friend says he has the brickwall in front of the globe and his limewire works fine, what if I reinstalled windows? you think starting from scratch would make it work?

If your ferinds is working fine and they are using the same ISP. Then ask your friend how they have limewire set up.Then set yours up the same. Ask what port they are using etc.

ok