1. os? windows xp home edition
2. What firewalls you have? norton internet security
3. How much ram? 512
4. Hard Disk space available? 250GB
5. Connection type? (eg: dialup, broadband, cable, etc.)? broadband
6. Modem & router brand name & model numbers? orange
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. limewire 4.8.1
9. Who is your ISP (Internet Service Provider)? orange broadband
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it says your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. first try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? no