I have downloaded the lastest version of limewire, but when I click on the icon on my hompage, it displays the following message......
[B]'Loading HTML engine' and never does anything ( Have let it run for over 15mins)

1. what OS version? (eg: Windows 98, XP,OSX, Vista) XP
2. What firewalls you have ? XP and Norton - both switched off
3. How much ram ? 256Mb
4. Hard Disk space available ? 50gb
5. Connection type (eg: dialup, broadband, cable, etc.) ? Broadband
6. Modem & router brand name & model numbers ? Modem Netgear, Router Belkin
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? Home
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? L/W 4.12.11, Java 5.0
update 11
9. Who is your ISP provider (Internet Service Provider) ? AOL
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? Yes, Your test worked' came up
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user.? 1st Try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? N/A not got this far
14. Have you given full permisions for LimeWire to pass through your Firewall ? Yes
15. XP users, Please state XP firewall on or off.? OFF

Any help anyone?

Many thanks

Try the fixes in this thread...
Fixes for Limewire when LW isn't operating as it should

When you get it up and running and if you see the wall in front of the globe let us know and we can help you get rid of it...

__________________


If you dont live for something...
You die for nothing...

I have tried the first bit, but still no luck.

I am unable to go any further, as it just stays on the 'Loading HTML screen' when i click on the icon, and does not progress from there. I am unable to go into L/W screen at all.

Any ideas?
Thanks

Stop posting onto 2 threads...it's a pain & confuses the hell out of everyone. One is enough & multiple posting is a no-no.
Forum Rules

Be patient & wait for WW to reply

lol....

Did you delete the preference folder, there's no use only doing one part of the fix and giving up...

__________________


If you dont live for something...
You die for nothing...

i deleted and reinstalled using the 'offline' versions of limewire and java and this has worked with opening LW, but now it won't connect.

Ok now we need to get you connected...
Can you supply these details please..
System details - help us to help you

__________________


If you dont live for something...
You die for nothing...

1. OS version? - Windows XP HE
2. What firewalls you have? Symantec/Norton??
3. How much ram? 2GB
4. Hard Disk space available? 512MB
5. Connection type? (eg: dialup, broadband, cable, etc.) dialup
6. Modem & router brand name & model numbers? speeddemon
7. Where are you trying to connect from? unit complex
8. What version of LimeWire (LW) & Java do you have? 4.12.11
9. Who is your ISP provider (Internet Service Provider)? AAPT
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?

You left a few questions out, do you see the wall in front of the globe in LW ??
I see your with AAPT, so you have no problem there...
Have you allowed limewire as an exeption in Norton ?? Have you made sure that the windows firewall is off, it's not good to run 2 firewalls at once...

__________________


If you dont live for something...
You die for nothing...

whoops:
10. it worked
11. No
12. New problem
13. yes, there is a brick wall