1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.Vista yes I am the administrator
2. What firewalls you have? Windows Firewall
3. How much ram? Not sure Just bought the computer last year
4. Hard Disk space available? Not sure
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & model numbers? (eg: Linksys WRT54Gv4) Motorola
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. 4.18 and Java 6.12_ Click to see Sample image
*It's very important that you tell us whether you're using LW 5*
9. Who is your ISP (Internet Service Provider)? Shaw
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Not Sharing
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem about week and a half
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes_ click here to see Sample image
If you're using LW5, there's no firewall icon. In LW go tools > advanced tools...there you'll see whether you're behind a firewall or not.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Not Sure
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall PCillin
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Canada
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? Tried to update to LW5 when problem started and nothing changed but then went back to LW4.18

I have tried all the suggestions in the forum and nothing changed.