1. OS version? (eg: Windows 98)-XP
2. What firewalls you have?-Windows Firewall
3. How much ram?-512mb
4. Hard Disk space available?-about 50gigs
5. Connection type? (eg: dialup, broadband, cable, etc.)-Broadband
6. Modem & router brand name & model numbers?-BT Home Hub
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?-House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.-4.12.11 and 1.5.0_11
9. Who is your ISP provider (Internet Service Provider)?-BT
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?-Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.-No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.- I used Limewire before but now I just cant get connections but I saw my freind use it on the same computer but it was still on my account?
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?-Yes