cant connect..stays at one green bar and says there is firewall blocking
 

Hey,
i have used limewire for many years, however just recently it has just stoped working :( it opens just fine, but when i try to search or download anything a message pops up telling me it cant connect to the internet. Down the bottom of the screen there is only one little green light lit up out of all the bars and there is a picutre of a globe with a brickwall in fornt of it. I run on windows XP and have norton internet security, if that helps however i have put in place exceptions to all limewire programs and ports...i dont know wat else to do!!! !!!

any help would be most appreciated!!!

thanks
x

Could you supply these details please...
http://www.gnutellaforums.com/connec...-help-you.html

1. OS version? Windows XP
2. What firewalls you have? Notron internet security and Windows
3. How much ram? Unsure, how do i find this out ?
4. Hard Disk space available?118 GB
5. Connection type? broadband
6. Modem & router brand name & model numbers? Motorola SBG900
7. Where are you trying to connect from: house
8. What version of LimeWire (LW) & Java do you have? LW 4.9.37
9. Who is your ISP provider (Internet Service Provider)? Telstra, Big Pond
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says "page cannot be displayed"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. It is wireless broadband use by one other computer
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? unsure

It sounds like you might have to configure Norton and limewire...If you are using the Norton firewall disable the windows one as running two can make things clash...
Here are your instructions...
Port Forwarding for the Norton Internet Security 2007

Also with Java, uninstall what you are running now from your add/remove programs and re-install the JRE 5.11 using the offline installer...
(4th one down)....
Java SE Downloads - Previous Release - JDK 5

hi thanx for the information, i have change my limewire and norton settings and updated my java but i still have the same problem with the firewall... is there anything else i can do?

Ok....Well your modem doesn't have a firewall and I know Bigpond don't shape and you have configured Norton's firewall...So will you try this fix as you haven't had to Port Forward so that means you are using UPnP...
Let me know if this works...;)
http://www.gnutellaforums.com/268764-post1196.html