connection problems please help

[divanyc16]

im having the same connection problem as everyone else... i have one bar showing and have a brick wall infront of the globe.... and when i try to search it says that limmewire is trying to connect.... im not very comp savvy but i have been able to connect to limewire in the past.... but im having problems since i upgraded to the new version. i hope this info can help.... SORRY THAT I CANT FIGURE OUT SOME OF IT...



1. OS version? WINDOWS 98

2. What firewalls you have? NORTON ANTI VIRUS

3. How much ram? NOT SURE WHERE TO CHECK THIS

4. Hard Disk space available? 214{97 MB

5. Connection type? DIAL UP

6. Modem & router brand name & model numbers? HOW DO I FIND THIS???

7. Where are you trying to connect from HOUSE

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW 4.12.11 JAVA 1.5.0_12

9. Who is your ISP (Internet Service Provider)? AOL

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? SAYS YOUR TEST WORKED

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO

12. Is this a your 1st try at LW or is this a new problem with an experienced user. NEW PROBLEM WITH AN EXPERIENCED USER

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? YES
http://www.gnutellaforums.com/attach...1&d=1158099342

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? NOT SURE

15. What security programs are you using (antivirus etc)? NORTON ANTI VIRUS

16. What country are you living in? USA...IM IN NEW YORK

[divanyc16]

Ok So I Think I Figured Out That I Have 60.0mb Of Ram. And Im Using Norton Antivirus V5.0... Im Not Really Sure What A Firewall Is Or How To Find Out What Kind Of Modem I Have... I Dont Think I Have A Router. Sorry If I Sound Like I Dont Know Anything About Comps... But Can Someone Please Help Me...

[birdy]

Are you just using Norton AV (not Norton Internet Security)? If that's the case, you probably don't have a Norton firewall. Have a look through your computer & see if there is a Norton Firewall.

If you do have a Norton firewall, configure it to allow LW. Check the link below for instructions.
PortForward.com - Free Help Setting up Your Router or Firewall

If that doesn't fix the problem, maybe you have an AOL firewall (I'm not sure if dial-up users would have this or not, it's a bit of a guess).
How to Use AOL® Firewall

If you've only started having problems since updating to a new version, delete LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will kill all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.

You could also try changing your Java version to this one. Use the JRE offline installer & remove your current Java version (from Add/Remove programs) before you install this one
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11