Just switched to Pro and cannot connect!

[grain74]

Until yesterday, i had the free version of LW, i then upgraded to the PRO version and i can not get above the one bar and 'starting connection'. I am no computer expert but i have tried to follow all of the recommended steps/tips and yet nothing seems to work. Here is the information that i know about the computer:

1. OS version? Windows XP
2. What firewalls you have? Just Windows now as i have temporarily removed Norton.
3. How much ram? 512MB
4. Hard Disk space available? 2.16GH (??)
5. Connection type? Broadband
6. Modem & router brand name & model numbers? BT Voyager 190 (??)
7. Where are you trying to connect from? House
8. What version of LimeWire (LW) & Java do you have? LW 4.12.14 Pro and Java 1.6.0_01
9. Who is your ISP (Internet Service Provider)? AOL
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? 'Your Test Worked'
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. My first attempt with Limewire Pro, the free version worked fine
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes but all LW progs are listed as exceptions in my firewall
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Not sure but tink it is UPnP enabled
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall? Have removed Norton Antivirus for the time being
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). United Kingdom

Any help would be very much appreciated as this is hugely frustrating.
Thanks

[Lord of the Rings]

When changing to pro it's often best to delete the LW prefs folder. Try deleting your LW Preferences folder whilst LW is closed; instructions here: Point #2 & 3 in Fixes for Limewire (sample image included at bottom of page.)

[grain74]

I had to do this a couple of times and initially it still took a long time to connect but now having switched the PC off and on again, it appears to connect very quickly.

Thanks for the guidance