1. OS version? (eg: Windows 98) XP
2. What firewalls you have? Norton 360
3. How much ram? ? 480MB
4. Hard Disk space available? 51.3GB
5. Connection type? (eg: dialup, broadband, cable, etc.) Wireless High Speed
6. Modem & router brand name & model numbers? Motorola VT2442 (Vonage device)
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.LW4.12.14 Java 1.6.0_01
9. Who is your ISP (Internet Service Provider)? Xplornet Wireless (radio signal)
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It Worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I have used it before but have not been able to connect for months now, have lost it before but somehow got it to work again, now not so lucky.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP selected
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Norton 360
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).Canada

Thanks for any help as we are about to give up on LW.

I input my answers to all the questions you asked, I have searched through and could not find anybody with the same setup.
Please help, we would like to keep using LW.