cannot connect
 

i have had limewire for 4 years and always been able to connect now it just says starting connection and never goes anywhere i have tried a few things that of course have not worked....my provider is insight and they advised me they do not support lw. i thought maybe my computer was blocking something i was on the phone with dell for 3 hrs and they found no firewalls or problems someone please help me:(

1. windows xp
2. windows firewall trend micro both turned off
3. i have no idea
4. i just did a pc restore and i don't know where to find that
5. bb insight
6. rca modem no router
7. house
8. limewire 4.13.0 java 1.6.0
9. insight
10. 'Your test worked!' this is what i got
11. nope
12. had limewire 4 years
13. yes there is a wall but there always has been
14. i don't know its plugged directly to my computer
15. trend micro pc disabled and windows disabled
16. usa

You can try these fixes...
Try uninstalling your Java from the add/remove programs and then re-install the JRE 5.11 offline version....
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

If that does not help with your problem try deleting your preference folder...
Fixes for Limewire when LW isn't operating as it should