1. what OS version (eg: Windows 98, XP,OSX, Vista) ?
Windows XP
2. What firewalls you have ?
unknown. McAfee Security ?
3. How much ram ?
504mb ram
4. Hard Disk space available ?
33.9Gb
5. Connection type (eg: dialup, broadband, cable, etc.) ?
Dialup
6.Modem what brand name & model numbers ?
MiTAC
7.Router brand name & model numbers ?
??
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?
House
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?
LM 4.12.15, JRE 1.6.0_01
10. Who is your ISP provider (Internet Service Provider) ?
Bigpond
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
Nothing
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?
New problem with an experienced user
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
Won't Open
15. Have you given full permissions for LimeWire to pass through your Firewall ?
Don't know how to change it ?
16. XP users, Please state XP firewall on or off.?
ON
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
Yes
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ?
Unknown
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config