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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Old July 13th, 2007
mickjapa108's Avatar
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Post your details man & we will try to help you.

System details - help us to help you Please.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

Cut n paste Just these Questions,put your answers in bold text Thank You.

1. what OS version (eg: Windows 98, XP,OSX, Vista) ?
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6.Modem what brand name & model numbers ?
7.Router brand name & model numbers ?
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?
10. Who is your ISP provider (Internet Service Provider) ?
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
15. Have you given full permissions for LimeWire to pass through your Firewall ?
16. XP users, Please state XP firewall on or off.?
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ?
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
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mickjapa108
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Old July 13th, 2007
Apprentice
 
Join Date: July 11th, 2007
Posts: 8
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OK. Thanks. I'll spend some time collecting this information and will post back here.

Oh, can you answer one question?

I did the following as instructed in a post:

"Delete the LW Preferences folder called limewire (whilst LW is closed!)"

Now if I do a search for ".limewire", I get no results. It's not even in my Recycle Bin.

What implications does the deletion of this file have and how come there is no recreation of the folder despite uninstalling and reinstalling?

Last edited by starchoice; July 13th, 2007 at 11:08 AM. Reason: Question Added
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Old July 15th, 2007
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Join Date: July 11th, 2007
Posts: 8
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OK. Here's my information following each question. Looking forward to yoor response and assistance.

Quote:
Originally Posted by mickjapa108 View Post

1. what OS version (eg: Windows 98, XP,OSX, Vista) ?

XP HOME EDITION

2. What firewalls you have ?

WINDOWS, SYGATE, F-SECURE (bundled with anti-virus) - NOTE: LimeWire previously worked although there was a brick in front of the globe.

3. How much ram ?

504 MB

4. Hard Disk space available ?

109 GB

5. Connection type (eg: dialup, broadband, cable, etc.) ?

ADSL

6.Modem what brand name & model numbers ?

MODEM IS D-LINK DSL-300G

7.Router brand name & model numbers ?

N/A - NO ROUTER

8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?

HOME

9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?

LimeWire: 4.12.15
Java: 1.6.0_01


10. Who is your ISP provider (Internet Service Provider) ?

TELUS

11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?

It works!

12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.

NO but have Bear Share installed.

13. Is this your 1st try at LW, or is this a new problem with an experienced user.?

NEW PROBLEM WITH EXPERIENCED USER

14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?

YES (but has previously worked like this)

15. Have you given full permissions for LimeWire to pass through your Firewall ?

YES (have even tried with firewalls turned off)

16. XP users, Please state XP firewall on or off.?

If you are referring to WINDOWS FIREWALL, have tried it with it both ON and OFF.

17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen, Tick the box at top of page, (show updates)

YES

18. Are you using Manual Port faward in LimeWire OR UPnP ?

NO

You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

Last edited by starchoice; July 15th, 2007 at 08:23 PM. Reason: changed answer to question 12
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